Based on the interview with TPPRJ has not yet surveyed the level of satisfaction so that it is unknown the value of satisfaction percentage, whereas based on the SPM RS from the standard value ≥90%. The purpose of the study is to identify the patients satisfaction described in TPPRJ RSUD Majenang. Quantitative research with a descriptive approach. Population 4,708, sample 98 respondents, sample technique incident sampling. Data collection districts questionnaire pages, univariate data analysis by presenting patient 5 dimensions satisfaction based on the quality of service. Quality dimension satisfaction reliability 80%, assurance and responsiveness 88%, tangibles 69%, emphaty 85%. Percentage reliability, assurance, tangibles, emphaty, and responsiveness got 82% percentage of satisfaction, but not in accordance with standard value percentage of satisfaction ≥90%.
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