Information Systems Business Value (ISBV) has been a key research topic for the IS research community. While the vast majority of ISBV research demonstrates the positive relationship between IS and firm performance, the fundamental question of the causal relationships between IS and business value remains partly unexplained. Moreover, researchers do not share a unified understanding of ISBV concepts. Therefore, this research intends to synthesize the past 30 years of empirical ISBV research, identify the gaps and shortcomings, conceptualize the ISBV concepts, and propose possibilities for further research that will widen the current narrowly shared ISBV bottom line. We aim to synthesize (1) different operationalization of concepts in existing ISBV research; (2) IS determinants, consequences, and the relations among the variables; (3) the role of contextual factors; and (4) the adopted theoretical views.

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The topic of IT/IS investment has been intensely researched for the last four decades. This study presents a bibliometric analysis of IT/IS investment literature published from 1983 to 2020. Totally 766 journal papers published in 419 Scopus-indexed journals by 1,600 unique authors, were analyzed using R Programming language. Both impact and content analysis, including significant, influential aspects (e.g., authors, affiliations, countries, keywords, and journals), research streams, and themes, were included in the analysis.

Blockchain is believed to have the potential to digitally transform and disrupt industry sectors such as finance, supply chain, healthcare, marketing, and entertainment [...]