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Recommendation systems have lately been popularised globally. However, often they need to be adapted to particular data and the use case. We have developed a machine learning-based recommendation system, which can be easily applied to almost any items and/or actions domain. Contrary to existing recommendation systems, our system supports multiple types of interaction data with various modalities of metadata through a multi-modal fusion of different data representations. We deployed the system into numerous e-commerce stores, e.g., food and beverages, shoes, fashion items, and telecom operators. We present our system and its main algorithms for data representations and multi-modal fusion. We show benchmark results on open datasets that outperform the state-of-the-art prior work. We also demonstrate use cases for different e-commerce sites.