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One of the findings of the research looking at the application of integrated logistics support (ILS) to the existing building stock carried out by the authors was that many factors have an effect on maintenance cost. In an attempt to uncover the underlying factors, a questionnaire survey was conducted among 50 local authority and housing associations throughout Scotland. The aim of the questionnaire was to identify the extent to which 24 factors impede the optimum application of maintenance cost. This paper describes the objectives of building maintenance and the principal elements of housing maintenance cost. The study revealed that maintenance cost is greatly influenced by factors which can only be evaluated subjectively, such as high expectations of tenants and improper use of the property.

Points out that increasing pressure to prolong the useful life of a building without compromising the objectives of maintenance has led to an increasing interest in methods of integrated maintenance management. As an alternative to budget‐driven maintenance strategies, develops a new approach to selecting an appropriate maintenance strategy which relies on determining the consequences of failure of every item in the building, and determining a suitable strategy for each one. Analyses the relative advantages and disadvantages of corrective, preventive and condition‐based strategies. Advocates a novel, systematic approach to the management of building maintenance. Suggests this method will help maintenance engineers and managers to reduce the cost of maintenance while preserving the safety, health and satisfaction of the user.

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