This paper empirically investigates the potential benefits of outsourcing humanitarian logistics activities to commercial logistics service providers (LSPs) to improve rescue missions in the Al Zaatari Syrian refugee camp in Jordan. The study uses a quantitative research approach, a survey data set of 140 questionnaires was collected from the managers and managerial staff dealing with logistical activities. First, a comprehensive review of related literature was performed to guide this research and then to test the main hypotheses of this study, correlation and regression analysis were carried out. The findings confirmed that humanitarian organizations in Al Zaatary camp can get benefits from collaborating with LSPs on delivering primary logistic services (shelter, food, medicine, transportation, etc.) (Nurmala, de Leeuw, & Dullaert, 2017). Moreover, the findings showed that outsourcing is preferred in the response phase (Vega & Roussat, 2015). This paper contributes to the growing body of knowledge on humanitarian logistics in ways that fills a gap by empirically investigate the phenomenon, as well as it is considered well timed in the context of the still current situation due to political instability in the region. As far as the authors are aware, this research represents the first study within the humanitarian logistics sector in Jordan.
The purpose of this paper is to examine the mediating role of knowledge sharing in the relationship between supply chain integration and supply chain performance. This study used a survey questionnaire for a sample size of 277 managers from various sectors in the manufacturing industry in Jordan. This study utilised PLS Structural Equation Modeling for testing the hypothesis. The finding indicates a significant positive relationship between supply chain integration and supply chain performance and that knowledge sharing plays partial mediation in this relationship. This study provides an important implication on the role of knowledge sharing. The performance of the supply chain can be maximised if the supply chain partners share knowledge among them. This will expedite the process of delivering the products to the customers. Awareness among partners on the importance to share and utilise knowledge better should be raised. The study contributes to the research on supply chain management by advancing the understanding of the role of knowledge sharing that can increase the performance of the supply chain partners. Keywords: Supply chain integration, supply chain management, knowledge sharing, supply chain performance, supplier integration.
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