Study of quality of service and job satisfaction in commercial banks is not carried out before in Pakistan, so because of the competitive environment and saturation of markets financial service providers are of the opinion that they want to add the value in their services for which they can improve the job satisfaction level which again linked with their market share, in this connection study was carried out from the commercial banks working in the Sukkur region, data collected through designing a questionnaire and analyzed through SPSS. 16. Finally concluded that service quality is highly correlated with the job satisfaction of employees, it is also positively and significantly related to the job satisfaction.
This study was conducted in the light of fiscal plan of Pakistan and secondary data was used from State Bank of Pakistan and Ministry of Finance for year 2000-01 to 2009-10 and linear regression was applied for checking the above said impact, and concluded that the value of R-square which states that all six independent variables of economic development are rightly predicting the development expenditure while using general approach but when we used the stepwise regression method which clearly escaping or leaving three of them and only using remaining three variables namely Health & Nutrition, Exports, and Imports are rightly predicting the development expenditure (Dependent Variable) and states that Health & Nutrition Expenditure is negatively related with development expenditure which is purely policy matter, and Exports, Imports are positively related with development expenditure it is right in the case of exports only but needs serious attention by the policymakers in the case of Imports.
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