During recent years, organizations have been aware of the importance of their assets and have sought to maximize their use. Hence, human capital as one of the assets making a competitive advantage for the company has been highlighted by many organization, and managers who try to surpass their entire rivals. In many cases, managers have regarded human capital as crucial as financial assets and therefore, try to achieve some benefits such as organizational commitment and staffs participations increase through investing in this field. Due to the importance of human capital management, in this paper, performance of Foolad Technic Company was evaluated by human capital management approach and hence, employs PCA/DEA merging method. In this study, first inputs and outputs were determined through DEA model and their values were found by using a questionnaire. Afterward, principle component analysis method helped to remove correlation between input data. Also, data envelopment analysis was used to evaluate the performance of organizational units. At last, unit ranking was done by using TOPSIS.
Purpose
– The purpose of this study is to present a hybrid analytic network process (ANP) and data envelopment analysis (DEA) method for ranking organizational units as well as prioritizing organization’s human capital management criteria.
Design/methodology/approach
– In the proposed DEA model, human capital management criteria are considered as the inputs and organizational commitment considered as the output of DEA model. Afterward, the organizational unit’s efficiency and the weight of human capital management criteria are evaluated through DEA and the data are considered as the basis of ANP model.
Findings
– The results of prioritizing the drivers of human capital management were showed that leadership practices, human capital management and learning capacity are the most important ones. Also, the findings proved that the proposed integrated DEA/ANP can be helpful in managerial issues.
Research limitations/implications
– Filling the super-matrix and designing the questionnaire of ANP have always been the challenge of scholars because of the large number of data it requires. One of the main advantages of the proposed hybrid method in this research is that it resolves the above-mentioned problem of ANP.
Practical implications
– The results of the proposed method may provide managers this opportunity to better analyze the condition of organizational units from human capital management perspective and focus on the most important activities in this context. Moreover, the proposed hybrid method can help scholars to better use both DEA and ANP techniques and obtain more reliable findings.
Originality/value
– In this study, DEA efficiency measures of units, and the weights of inputs and outputs of DEA model are used to fill the super-matrix of ANP. In addition to having a logical approach, this method provides more reliable results and enjoys the advantages of both ANP and DEA techniques.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.