Critical Success Factors (CSF) is used to measure an organization's performance in achieving its mission. In building maintenance, CSF is important as it can identify the cause of failure as well as improving the system. The aim of this paper is to derive a generic concept of CSF in maintenance management to be used by various organizations in Malaysia. This paper reviews the current practices of maintenance management in local authorities in Malaysia. The focus is the management of maintenance including setting up an organization, policies and quality standards. The target group for sampling of data are the local authorities in Selangor. Two stages are involved in the study and this paper presents the first stage of data collection. Based on a literature review and the findings, the critical factors for success are identified. It is believed that CSF can enhance the management process and work planning, which would result in a more economic use of resources and a corresponding reduction in the total cost of maintaining buildings

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Abstract. This paper presents a comprehensive statistical research on the effect of construction cost estimating software's features towards estimating job performance. The objectives of this study are identification of cost estimating software features, analyzing the significant relation of cost estimating software's features towards job performance, Explore the problem faced during the implementation and lastly propose a plan to improve the cost estimating software usage among contractors in Malaysia. The study statistically reveals four features of cost estimating software that significantly impact towards changes in cost estimating job performance. These features were refined by performing interview to focus group of respondent to observe the actual possible problems during the implementation. Eventually, the proposed improvement plan was validated by the focus group of respondents to enhance the cost estimating software implementation among contractors in Malaysia.