Accepted: 28 February 2016 Achieving competitive advantage enables an organization to create a defensible position against its competitors. It also allows organizations to differentiate themselves from competitors. This study aims to investigate impact of knowledge management practices on supply chain quality management and competitive advantage in Alyaf Company, Iran. This research is functional in purpose and data gathering and data analysis is descriptive-correlation. The statistical population is consists of 25 company executives and experts in the supply chain of Alyaf Company; opinions of 68 of its members were used as a selective sample identified by simple random sampling method. Primary data was collected through questionnaire and structural equation modeling was used to assess relationships between variables. The results of structural equation modeling show a positive and significant causal relationship between knowledge management practices and supply chain quality management. Direct relationship between knowledge management and competitive advantage was not confirmed but the relationship between these two variables was confirmed indirectly.

The importance of business process management is pointed out in extensive literature. As its realisation is less straightforward, maturity models have been developed to gradually assess and improve business processes. However, the proliferation of maturity models confuses organisations. They have no overview of existing models and their differences, which makes an informed choice difficult. This paper presents a novel framework for assessing process maturity. This framework compares maturity models with the process audit of Michael Hammer. In order to develop the process audit, EFQM and ISO 9004:2009 are suggested; thereafter, criteria are graded by RADAR. Practitioners may benefit from the proposed framework to plan and execute process-based transformations.

Competitive environment of today’s organizations, more than ever, is extensive, and the major concern for managers is to preserve and promote the sustainable competitive advantage. Companies have an obligation to improve their product quality and have extensive and close cooperation with other companies involved in the supply chain of products. Supply chain quality management (SCQM) is a systematic approach to improve the performance that integrates supply chain partners and uses the opportunity in the best way, establish linkages between upstream and downstream flows, and investigate on creating value and satisfaction of intermediaries and final customers. Furthermore, achieving competitive advantages enables an organization to create a remarkable position in market and differentiate itself from competitors. This paper aims to understand the relationships between SCQM and competitive advantage. Sixty-eight experts of 25 companies in Sahami Alyaf (SA) supply chain has been participated in this research. The research method used for this article is descriptive correlation. To assess the relationships between the criteria, canonical correlation analysis was used. The result shows that the SCQM and competitive advantages have a meaningful relationship. It also shows that most important variable in the linear combination of SCQM and competitive advantages are “customer focus and quality,” respectively.

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