Feature-based opinion mining is a technique that identifies positive and negative polarity based on object features. The mining technique is different from traditional opinion mining as the feature-based technique does not only examine and summarizes the overall opinion of each review. In smart-phone market, the overall review may not be a practical recommendation for customers to choose their phones. It is essential to summarize opinions of users based on each features of smart-phones. This will be advantage for customers who want to buy smart-phones and smart-phone companies that can use this information to improve features of their smart-phone. In this paper, we propose a method for mining opinions on smart-phone reviews written in Thai. The method summarizes positive and negative polarity of each feature of smart-phones. In this paper, first, smart-phone reviews are collected from smart-phone pages on Facebook using Facebook Graph API. Second, the review dataset are clean and then perform word segmentation using a Thai segmentation technique. Then finding similarity word of each feature is performed as the same feature may write the different words. Finally, each feature is decided to be either negative or positive by considering polarity of words which are after the feature. From the experimental result, it was shown than the proposed method gives 70.17% of accuracy.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.