The behavior and the performance of firms, which are highlighted on small and medium-sized enterprise (SME) development, have been extensively discussed since few past decades among the scholars and researchers. Nonetheless, most of those studies only concentrate onto Western firms and less is known in South-East Asia firms, especially the firms located in Indonesia. Consistent with the lack of literature mentioned above, the most significant problem within the body of literature is there are also very little comprehensive findings of empirical research in examining the role of foreign enterprises which specialized in flying fish roe product, known as Tobiko or To Bio No Tamago in Japanese, on the development of Indonesian SMEs in general and the development of natives’ wealth and knowledge in particular. To this knowledge, this study thus aims to expound the role of Kanetoku Corporation and Kanematsu Corporation (formerly known as Kanematsu Gosho Ltd.) – as the representative of the foreign firms – on the development of Indonesian SMEs that are originated from South Sulawesi province, especially from Makassar, Takalar, and Mamuju region. Through the application of resource-based view (RBV) as the grounded theory and the emphasis on the underpinning concept of innovation and knowledge-transfer, this study is strongly expected come up with the result that innovation and knowledge transfer provided by Japanese firms intentionally or unintentionally have become the vital factors on the development of South Sulawesi SMEs that can be seen for example within (1) the successful internationalization of South Sulawesi SMEs and amusingly (2) the remarkable discovery of a new habitat of flying fish outside the South Sulawesi province by the South Sulawesi SMEs during the collaboration between Japanese firms.

This study examined the partial effect of individual conflict employees at Karya Multi Reksa on turnover intention at Karya Multi Reksa. The research used saturated technique where all the population was employed as a sample, totaling 51 casual employees at Karya Multi Reksa. Data collection approaches in this study were observation, bibliography/documentation, and questionnaires. Data analysis technique used were validity and reliability test, classic assumption test, simple regression test, and test hypothesis using SPSS. Based on the research results, it was discovered that conflict significant effect on turnover intention employees at Karya Multi Reksa partially. Based on the determination (R2) of 0.491or 49.1%, meaning that the independent variable (X) was individual conflict the influence contribution of 49.1% on the dependent variable (Y) was turnover intention. The remaining 50.9% was influenced by other factors that are not researched.

The pawnshop has become one of vital organizations for the society in Indonesia, especially those who are in lower middle class of society. This is because the role of the pawnshop helps such class of society in getting a financial loan easily rather than bank. This later suggests that the pawnshop is requested to be more able in managing its human resource, especially the emphasis on (1) compensation; (2) commitment; as well as (3) motivation of the employee. However, this study finds that there is a lack of study in explaining the effect of such three abovementioned human resource instruments, especially, on the context of employee performance. Therefore, in order to enrich such a lack of study, this study aims to conduct a research with the focus on the said three human resource instruments through the application of quantitative research method with the sample size is 63 employees of pawnshop in Makassar. As for the theoretical contribution, finding of this study suggests that compensation, commitment, and work motivation partially and simultaneously affect the employee performance. As for the managerial contribution, this study suggests that it is compulsory for the business owners as well as policy makers to evaluate and improve the compensation, commitment, and work motivation periodically in order to have a better performance of their employee.

The electronic commerce is considered as a new concept, which is described as the process of product and service exchange in world-wide web, as well as, online information web. The use of e-commerce technology through internet helps people to expand the costumer’s need on offered product or service that eventually the customer does not have to go directly to the store (offline visiting). The objective of this research is to explore the impact of satisfaction, trust, and commitment on the customer loyalty in e-commerce, particularly Tokopedia online store. Through the approach of quantitative research method, this study collects the data from people who are from Makassar, Indonesia, especially those who are as the undergraduate students. The collection data phase of this study also distributes 150 questionnaires to the said students and there are 87 filled and returned questionnaires that meet the requirement to be analyzed further. For theoretical implication, this study denotes that the customer satisfaction, trust, and commitment simultaneously play important role on customer loyalty with the score is 25.3%, however, this study interestingly finds that there is insignificant effect and negative role of customer trust on customer loyalty through the partial statistical test. The managerial contribution is also described in the particular section of this study.