Purpose The purpose of this paper is to propose a comprehensive model using balanced scorecard (BSC) approach instead of the current ranking system to measure the performance of private higher education institutions (PHEIs) in Malaysia as the ranking system is deemed inaccurate and certain items in the system are redundant. Design/methodology/approach A cross-sectional survey was conducted involving 105 academicians from seven PHEIs in Malaysia. The data were analyzed for factor analysis using Principal Axis method with Promax rotation in IBM SPSS Statistics Version 20. Findings The result demonstrates that 22 items were successfully extracted into four dimensions that suited the BSC approach with acceptable range of composite reliability and factor loading values. Research limitations/implications The paper reveals the issues of ranking system of the current method in measuring performance of PHEIs. The proposed BSC model should be tested on more PHEIs to increase its validity and reliability. Practical implications This research analyzes the performance of PHEIs from academicians’ perspectives based on the four BSC perspectives. It can be considered as an alternative model for PHEIs’ managers to measure performance of PHEIs in Malaysia rather than the current ranking system. Social implications In the midst of intense competition in private higher education industry in Malaysia, it is crucial to understand that a high performance PHEI is expected to deliver quality tertiary education. This research assists the society to evaluate the strength of a particular PHEI in Malaysia, and further enable them to make a deliberate choice on which PHEI to enter. Originality/value A growing concern for sustainability of PHEIs requires a method to be undertaken by the authority to measure PHEIs’ performance. This paper addresses this concern by offering 22 items to measure PHEIs’ performance and dictating the need to manage PHEIs in a strategic manner, not by ranking system per se.

The dawn of Fourth Industrial Revolution (4IR) has shifted the landscape of private higher education industry in Malaysia. It becomes more liberalized and competitive, raising the issue of sustainability among the private higher education institutions (PHEIs). Working within the theory of resource-based view (RBV), PHEIs need to develop their technology infrastructure capability and intrapreneurial skills among their academicians to enhance performance. The purpose of this paper is to develop a better understanding on the claim that technology influences organizational performance, and to investigate the mediating role of intrapreneurship in higher education industry. Data are collected from 261 respondents from 19 PHEIs in Malaysia and analyzed using SmartPLS 3.0. The result reveals that technology infrastructure capability have significant impact on PHEIs’ performance, and that intrapreneurship mediates the relationship between both variables. This paper also provides valuable insights for PHEIs to focus on enhancing technological infrastructure capability and developing intrapreneurial skills among their academicians. Furthermore, this paper adds value to by addressing multiple predictors in contributing to PHEIs’ performance.

This study aims to evaluate the willingness of knowledge sharing and acquisition behaviors among KIPSAS’s employees to comply with the values of Al-Ta’allum. These are aligned with the principles of knowledge management. The main objective is to identify the differences in knowledge sharing of the staff with their knowledge acquisition behavior. Thus, identifying the state of readiness among staff. This study utilizes an exploratory approach to examine these phenomena. Related documents were analyzed to get an overview of the factors and values of Al-Ta’allum that have been identified and examined within the study. Questionnaires were sent to 129 respondents from academic and non-academic staffs. But only 62 responses were gathered. There were also differences when the respondents were divided and analyzed according to responsibilities and gender. Within the context of this article, we found the overall relevance of values stipulated in Al-Ta’allum to staff of KIPSAS. This study is concerned with examining the knowledge sharing behavior of staff in a PHEI. It highlights the differences in their knowledge sharing and acquisition behavior. This allows management and planner of such institutions to plan the Knowledge Management (KM) initiatives and processes with these special value indicators such as Al-Ta’allum to be taken into consideration. Based on the result, KIPSAS is able to manage knowledge sharing activities in a more effective method.

This study aims to investigate the determination of wage rate in Islamic leasing scheme of selected Malaysian Financial Institution in developing the economy of Muslims. This is a qualitative study which utilises three data methods of data collection namely observation, interview and documental evidences. The data has been descriptively analysed. The findings of the study proved that majority of the Islamic pawn centre in Malaysia used three main instruments, particularly, ar-rahnu, al-qard and al-wadi'ah yad dhamanah. Thus, the wage rate for keeping the goods is based on the principle of al-wadi'ah yad dhamanah. However, the rate varied between institutions. Findings of the study revealed that the collection of wage rate can be implemented provided that the rate did not exceed one percent of every RM 100 of the marhun value. As a conclusion, the Islamic leasing or pawn services in Malaysia has significantly assisted in developing economy of Malaysian society and has been getting supports from Muslims as well as non-Muslims due to the reasonable wage rate. Among the implications of this research was the involved authority need to create special Act relating to Islamic leasing scheme because to dateis only based on the guidelines of Islamic Leasing Activities (Ar-Rahnu) issued by the Malaysian Cooperative Commission (SKM).