The police record certificate service is part of the public service provided by the Indonesian National Police to the public. This SKCK is used for specific requirements so that it needs fast and good service. The method used in this paper is descriptive qualitative with descriptive analysis. The results obtained from this paper are that the services provided by the police are pretty good, but now, with a touch of information technology, it is even faster. This study concludes that the police face many obstacles.
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