The purpose of this research is to analyze the role of innovative behavior, e-commerce literacy, and resilience attitude on the performance of Micro-Small Enterprises in Cilegon City. This research is a quantitative research with a correlational approach. The population in this research is the perpetrators of Micro-Small Enterprises in Cilegon. Based on data for 2021 the Office of Cooperatives and Micro-Small Enterprises in Cilegon, the number of Micro-Small Enterprises in Cilegon is 6,546. The sampling technique in this study is by using a proportionate random sampling technique, with a sample size of 160 people. The analysis technique uses structural equation modeling-partial least squares (SEM-PLS) through SmartPLS software. The results of the study show that innovative behavior has a significant effect on e-commerce literacy of Micro-Small Enterprises in Cilegon City. Innovative behavior has a significant effect on resilience attitude of Micro-Small Enterprises in Cilegon City. Innovative behavior has a significant effect on the performance of Micro-Small Enterprises in Cilegon City. E-commerce literacy has a significant effect on the performance of Micro-Small Enterprises in Cilegon City. Resilience attitude has a significant effect on the performance of Micro-Small Enterprises in Cilegon City. Innovative behavior has a significant effect on the performance of Micro-Small Enterprises in Cilegon City through the mediation of e-commerce literacy. Innovative behavior has a significant effect on the performance of Micro-Small Enterprises in Cilegon City through the mediation of resilience attitude. Keywords: Innovative Behavior, E-Commerce Literacy, Resilience Attitude, Performance

The purpose of this research is to analyze role of work discipline on job satisfaction and its impact on employee performance in cleaning workers in Regional Apparatus Organizations in Banten Province. In this study the authors used quantitative research methods. The population used in this study are cleaning workers in Regional Apparatus Organizations in Banten Province, namely 3,090 employees. Based on the results of calculations with slovin with rounding, the sample is determined as many as 354 respondents, namely cleaning workers in Regional Apparatus Organizations in Banten Province. The data analysis technique used in this study is inferential analysis. The results of the study show that work discipline has a significant effect on job satisfaction in cleaning workers in Regional Apparatus Organizations in Banten Province. Work discipline has no significant effect on employee performance in cleaning workers in Regional Apparatus Organizations in Banten Province. Job satisfaction has a significant effect on employee performance in cleaning workers in Regional Apparatus Organizations in Banten Province. Employee performance is able to mediate effect of work discipline on job satisfaction. Keywords: Work Discipline, Job Satisfaction, Employee Performance

The duties and responsibilities of a teacher in the current pandemic condition are increasingly difficult, not only carrying out daily tasks but also in developing their qualities to becomes a role models and also preparing digital teaching materials for their students. For that they needed a positive behaviour that can improve teacher performance and that behaviour is organizational citizenship behaviour (OCB)., where OCB itself influenced by other variables such as organizational commitment. For this reason, the study was developing by using 2nd order approach to analysis 248 sample from 29 private elementary school in Serang city. Organizational commitment measured by using 3 dimension and 6 indicators, while organizational citizenship behaviour measured by using 5 dimension and 15 indicators. This research using 9 hypothesis and from the result shown that all of hypothesis was accepted with the magnitude of the influence of commitment organizational on OCB is 79,1%, while the remaining 20,9% influenced by others variable outside the model tested. The affective commitment become is the dominant dimension that influencing organizational commitment, while the sportsmanship dimension is the most influential dimension for OCB. This research expected become a theoretical reference as development strategies to improve the teacher performance in the private elementary school at Serang City

The Automotive sector industry has grown rapidly since 1970 had a positive impact on the country’s economy which are high GDP contribution and being able to become a job field for 350 thousand of direct workers and 1,2 million of indirect workers. Therefore, this sector needs to be supported do that continues advance and develop. One of this way by management of human resources to increasingly the work motivation of its workers where this variable influenced by many things, one of which is communication style. This research was conducted using a quantitative approach using survey methods and causality design with SEM PLS data analysis techniques. The sample used 160 respondents with the number of 6 hypothesis tested. The result obtained from two variables there are 3 indicators that are not since to the loading factor < 0,70 so those indicators excluded from the model. For the result of second model analysis, inner model analysis and blindfolding analysis of the 2nd model, there was found that all parameters were in accordance with the requirements. The hypothesis result shows that all hypothesis tested were accepted. Communication style has a signification effect on work motivation with the magnitude 51,1% while the remaining of 48,9% influenced by others variable outside the model being tested.