Disruptive Technology is one of the backbones of Indutry4.0, In this era the company's large size is no longer a guarantee. Speed ​​in adapting to the development and behavior of consumers is the main key. Therefore, companies must be sensitive and do self-introspection so they can detect their position in the midst of the development of science and technology in order to maintain their existence and have the opportunity to dominate the market. PT Supermall   Karawaci, which is engaged in the retail business, needs to adapt and understand this rapid technological development, so for this business sector requires interaction with customers. The current system is good, but in some procedures that make customer service less than optimal and will be better if there is an effort so that customer loyalty can increase and of course the company's profit will increase. Therefore, the writers make this problem as a foundation in research and application development (E-CRM), the writers use the method of observation, elicitation, SWOT, Unified Modeling Language (UML), prototype and black box as methods of data collection, analysis, design and testing. For design, programming, web server and database, the writer uses Adobe XD applications, Android Studio, PHP, XAMPP and Microsoft SQL Server.

In the property business, this company can help provide a place for long-term business and investment. In this discussion the property sales system used is to use SWOT, so that it can help stakeholders in make decisions. In this case the author uses several methods including research methods, analysis methods, design methods, testing methods. Where the research methods in the form of observation, interviews, literature studies. The analysis method which uses SWOT analysis. The design method uses a design model using UML (Unified modeling language), PHP a database using MYSQL, and browser using Google Chrome. The testing method uses a blackbox. In this case the researchers have several objectives in conducting research in this thesis including To facilitate marketing to market property products sold by entering the list of properties to be sold, To help the process of buying and selling transactions quickly, precisely, and safely, To help process sales reports . Then the results customer will easily find the property to be purchased, Easing the burden on admin staff in the process of buying and selling property, Can speed up sales reports and can reduce errors in recording reports.   Keywords: Sales, SWOT (strengths, weaknesses, opportunities, threats), MYSQL.

The Journal Website is one of the tools used as a means of information and communication that is able to get rid of all the limitations that exist in other information and communication tools. One of the limitations of communication and information tools is about distance, with websites we can find various information in various parts of the world. At Arcadia Function Hall the building leasing process is done manually, so that the time spent is ineffective and in the storage of rental data it becomes insecure because it is not stored in a good system. From the above problems the authors are interested in designing Web Based Applications to be able to help the building rental process performance become more effective and efficient and can store all rental data safely and can produce accurate and accurate reports. Keywords:  Website, Storage, Application, Unifled Modeling Language (UML)

Design of database system is a requirements that are needed in the management of student scores on SMAN 2 Tangerang to assist in the processing and storage of the archive as media student’s score the value where the value of the storage system that runs currently still usingarchive book (BIS). This causes problems such as a stacking of work load on the one hand and the long operational time when input the score. In addressing the problem then it needs a system that is able to support the process of insertion of the value that has been focused on theoperator/admin as the parties enter the value into the data of the school.So to analyze the poblems occurred then needed some research methods include methods of data colletion, observation, and a literature review. Then the data that there has been continued with the SWOT method, this method describes the shortcomings and advantages of the system, then he obtained a solution. After doing analysis, and continued with the process of designing the system.

Pelaksanaan program Occupational Health and Safety Handling (Program K3/ Kesehatan dan Keselamatan Kerja) pada suatu perusahaan dapat membuat produktivitas dan kinerja karyawan semakin meningkat. Pekerjaan akan diselesaikan dengan baik jika karyawan memiliki rasa aman dan nyaman ditempatnya bekerja. PT.CPL (Cipta Perdana Lancar) penanganan Occupational Health and Safety Handling-nya belum maksimal, permasalahan terjadi dikarenakan masih terdapat beberapa kekurangan, salah satunya pada sisi sistem informasinya sehingga pada pelaksanaannya menjadi belum rapi dan belum terstruktur selain itu masih banyak kekurangan-kekurangan lainnya. Untuk itulah diperlukan pembaharuan sistem informasi yang lebih akurat dan sistem yang cepat menangani permasalahan Occupational Health and Safety Handling di perusahaan tersebut. Untuk melengkapi penelitian ini maka diperlukan beberapa metode, diantaranya untuk metode pengumpulan data membutuhkan Pengamatan langsung, kemudian berlanjut dengan interview kepada Stakeholders dan mencari sumber teori penelitian dengan studi pustaka. Metode analisa penelitian ini memakai Analisa SWOT serta penggambaran desain sistemnya dengan UML yang berorientasi objek. Metode-metode yang digunakan tersebut sebagai dasar dari rancang bangun penelitian ini yang kemudian menghasilkan sebuah Sistem Informasi Pengelolaan Data Occupational Health and Safety Handling yang dibuat dengan berbasis Web sebagai solusi dari masalah-masalah yang terjadi di PT.CPL tersebut. Kata Kunci : Sistem Informasi, Occupational Health and Safety Handling, Web.