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Various systems, such as traffic-control system, and road facilities management system, are installed on the Hanshin Expressway to secure the safety, smoothness, and comfort of travelling in motor vehicles. The effective utilization of these systems can only be supported by the proper operation of various items of equipment comprising each of these. From the standpoint of efficiently operating, and managing the various facilities, I have conducted a study evaluating the precedence of introducing equipment data items subject to measurement by Absolute Measurement Method, a type of the Analytic Hierarchy Process.

Investment in computer hardware, software and so on, the so-called information technology investment, becomes enormous for organizations. Though it is difficult to evaluate the effect of information technology investment, any organization activity cannot be conducted smoothly without information technology. Some studies on the framework of the effect evaluation have been reported. However, even in economics that efficiently allots administrative resources such as people, equipment, money, etc., the methodology of measurement and cost-effect analysis for information technology investment has not yet been established. With the premise that there exist values added in information technology investment and that the effect of investment differs from one organization another, the effect of information technology investment can be evaluated by measuring the service that is provided to users.In this paper, we apply ARP and Logit Model, multi-attribute decision-making tools for qualitatively different evaluations, to measurement for information technology investment with utility function. The results not only show that AMP as a qualitative decision making tool that compliments Logit Model, but also clarify that information technology investment contributes to productivity in organizations.

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