CRM fog computing and entrepreneurial, innovation, and service quality have been identified as an important driving force for job growth. The study aimed to identify the involvement of CRM fog computing on entrepreneurial, innovation, and service quality in the Jordanian telecom company. The authors employed a quantitative approach to identify the level of the Appling of CRM fog computing in the company. The study contained the findings of a questionnaire of 325 respondents (male and female employees). Multiple linear regression and One-Way ANOVA analyses were used to examine the data. The predictive model of CRM fog computing and entrepreneurial, innovation, and service quality was a significant impact. Implications for CRM fog computing and practice are entrepreneurial, innovation, and service quality are discussed. The researchers recommend building enthusiasm for creating fog CRM mist processing as a result of its job in client administrations improvement: to increase using the information provided by CRM system in decision making; to consider services quality more as it affects sales volume positively; to consider customer’s feedback, listen to their opinions about the services provided to enhance performance. Entrepreneurship and innovation are increasingly an indispensable portion of organizations nationally, regionally and globally, and considered as a powerful tool for revenue streams. The authors state that entrepreneurship uses innovation to expand the business scope and boost growth. Therefore, entrepreneurship and innovation are dynamic and holistic processes that are not confined to the initial stage of a new venture. The implementation of CRM Fog computing and entrepreneurial aids the organization's productivity because it enhances the product and services offered by several organizations that adopt its concept. It enhances services to customers due to its easy to access nature and as well. The authors conclude that CRM Fog computing improves the e-commerce of any organization or community that adopts its concept and applies it in all areas.
Keywords:
CRM fog computing, entrepreneurial, innovation, service quality, customer experience.
<p>Now, people all over the world use messengers to communicate with their families and employees at work, schedule meetings, congratulate on holidays, and conduct banking operations using bots built into messengers. However, it is challenging to improve such architectures, as a result of which WhatsApp still does not have Chabot’s, whereas their competitors from Telegram already have them built-in. The essence of this project is to create a messenger that has an optimal ratio of functionality and code processing speed, as well as the ability to improve the architecture without high resource costs quickly. The basic version has features such as registration, logging in with your account, checking whether the user is online, messaging, and hash encoding for secure messaging over the Internet. The result showed a high potential for improving the application architecture in any part of the code within the acceptable level of influence on its other functions, as well as a more stable operation of the application itself in comparison with applications built based on Android or JavaScript. However, it was not possible to achieve a higher code processing speed in comparison with other Android or web applications. A method is designed and implemented to enhance the speed of code processing. The results produced by this proposed method and design has shown enhancement in the speed of code processing for messengers. Compared with other Android or with other web applications messaging systems.</p>
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