The lack of a reliable piped water network in Jakarta causes the ongoing exploitation of groundwater. Thus, the government should provide inclusive clean water for all residents. This study aims to review the literature on the inclusive development approach on water services across urban contexts to provide recommendations for the local government. Since the inclusive development approach to water and sanitation is relatively new, the study employs a narrative review method to learn best practices from several cities across the globe. Studies showed that other cities faced a similar problem in providing piped water systems, leading to the reliance on groundwater sources. Some recommendations can be drawn from the study. First, the local government should increase water supply by piped water networks to low-income families in poor neighbourhoods. Second, subsidizing the poor should also be included in the system. Third, strict rules and regulations on groundwater use should also be applied to all to save water and the environment. Fourth, the collaboration between citizens and the government by encouraging community participation in decision making can empower citizens, especially women, to increase their knowledge on water use and their right to have clean water.