Business Process Management is a boundaryspanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes -but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

The rollout of eGovernment is in full swing worldwide, because of governments' realization of its possible efficiency and effectiveness gains. The introduction of service accounts, as exemplary initiation of the European eID strategy in Germany, is one of the eGovernment projects that keeps the German public sector busy. Owing to the federal structure of Germany, the nationwide implementation poses an extraordinary challenge. With this, it forms a good example for the complexity of eGovernment projects in federal states. (Future) public servants need to have a full understanding of the interdisciplinary environment, they will need to operate in. Simulation games, offering the possibility of immerging into a subject matter in a neutral, risk-free environment, are increasingly used in educational programs in times of digitalization and therefore could represent a powerful tool to teach the needed eGovernment competences. At the same time, they help to early sensitize eGovernment students to the numerous exigencies in their working life. We developed a simulation game, targeting the introduction of service accounts in Germany, and tested it with an international student group (n=16) to measure its potential for competence development in higher education programs in eGovernment.

Purpose: Requirements for business improvement professionals depend on different job characteristics. By focusing on lean management, the paper has a twofold aim: First, to provide a comprehensive conceptualisation of competencies relevant for lean professionals by comparing them to an existing project management competency framework and second, to identify their similarities and differences in three different analysed countries.

This article describes how while confronted with digitization, governments need to equip their employees with skills for dealing with the upcoming technologies. To date, however, there has been no thorough analysis of which skills governments actually require and how these skills are addressed by (vocational) training. Therefore, the aim of this article is to understand both governments' needs and the scope of currently offered training as well as identifying the existing gaps by conducting qualitative interviews with employees from HR departments in governments. An understanding of what skills are actually required in public bodies and how they can be classified will be outlined. Furthermore, the challenges and benefits of governments' decision to offer vocational training are investigated, pointing out gaps that need further investigation. Based on this, implications for theory and practice for the digitization future and vocational trainings in government are derived.