Purpose -This literature review aims to provide a synthesis of available key information about the citation impact of Open Access journals in LIS and science in general. Citation impact is defined as a surrogate measure of citation counts. Design/methodology/approach -Based on a literature review, this paper discusses the methodology of the data collections for citation counts. The literature review is structured to address the literature about citation impact of Open Access journals. Findings -The literature review indicates that there is quite a uniform way about methodology of citation counts and substantial research about motivation for URL citations to LIS articles. Originality/value -This literature review is a comprehensive study of the main research about citation impact of Open Access journals, focused on LIS journals.

Purpose -This paper seeks to examine measures for assessing library performance from three perspectives: efficiency, effectiveness and service quality. Design/methodology/approach -The concepts of the measurement of library performance are discussed in order to identify appropriate research methods for studying the libraries of the University of Ljubljana. Findings -A set of performance indicators and a research method are suggested. Originality/value -This paper fulfils a need for a practical solution of how to improve service quality in university libraries. The libraries of the University of Ljubljana are used as a case study.

IzvlečekIzhodišča: Namen članka je podati pregled vpliva odprtega dostopa na znanstvene objave v medicini glede na tri kategorije: citiranost, vidnost in omembe v socialnih medijih.Metode: Podatke smo pridobili z iskalno strategijo, ki je vsebovala ključne besede, kot so "open access", "citation impact", "citation advantage", "citations count", "article download", "article usage", "social media attention" in "altmetrics".Rezultati: Z iskalno strategijo, ki smo jo uporabili v treh zbirkah podatkov, smo pridobili stosedem člankov, primernih za analizo. V sedeminšestdesetih člankih izmed teh se uporablja enostavna metodologija štetja citatov odprtodostopnih člankov in člankov iz naročniških revij, v devetnajst člankih se primerja število citatov in vpogledov, v enaindvajsetih člankih se raziskujejo omembe v socialnih medijih. Od tega je petindvajset člankov medicinskih, v katerih se obravnava vpliv vseh navedenih kategorij.Zaključki: V sedeminšestdesetih člankih izmed teh se uporablja enostavna metodologija štetja citatov odprtodostopnih člankov in člankov iz naročniških revij, v devetnajst člankih se primerja število citatov in vpogledov, v enaindvajsetih člankih se raziskujejo omembe v socialnih medijih. Od tega je petindvajset člankov medicinskih, v katerih se obravnava vpliv vseh navedenih kategorij. AbstractBackground: The aim of the article is to conduct an overview of the impact of OA on the medical articles based on 3-part categorization.Methods: Data were identified by a search strategy with eight combinations of keywords (open access, citation impact, citation advantage, citation count, article download, article usage, social media attention, altmetrics) and searched in three different databases. Results:The analysis was conducted on 107 studies dealing with citations, downloads and social impact. Sixty-seven of them simply employed the counting citations to OA and non-OA articles; nineteen articles compared the downloads and citations counts; and twenty-one articles investigated the social impact of OA articles. Twenty-five articles investigated the citations, download counts, and social impact of medical articles. Conclusions:The studies investigating the citation impact mostly showed citation advantages. Those that employed citation and download counts of medical articles using randomized controlled trials showed that OA articles were downloaded significantly more frequently, but found no evidence

Scientists from smaller countries have problems gaining visibility for their research. Does open access publishing provide a solution? Slovenia is a small country with around 5000 medical doctors, 1300 dentists and 1000 pharmacists. A search of Slovenia’s Bibliographic database was carried out to identity all biomedical journals and those which are open access. Slovenia has 18 medical open access journals, but none has an impact factor and only 10 are indexed by Slovenian and international bibliographic databases. The visibility and quality of medical papers is poor. The solution might be to reduce the number of journals and encourage Slovenian scientists to publish their best articles in them. JM