The article describes the features of distance learning and key aspects of organizing the educational process in higher education institutions during the pandemic. The relevance of the material presented in this publication is due to the need for further development of technologies and creation of models of distance education in Ukraine. The authors analyzed scientific sources and, based on our own experience, describe the advantages and disadvantages of distance learning. It is shown that through distance learning students can provide quality educational services. In particular, students have the opportunity to master educational content with the help of modern information and communication technologies. It has been noted that the educational platform Moodle plays a significant role in distance education. Emphasis is placed on the fact that teachers also have the opportunity to improve their skills by using educational platforms and distance education networks. The authors outline the positives and negatives of distance learning, and their comparisons are presented in the article.

Current social and economic changes have significantly influenced the tourism industry worldwide turning it into a diversified sphere of activity aimed at servicing tourists and meeting their needs. As tourist travels continue to grow throughout the world, they cause extensive cross-cultural contacts between different language and cultural groups. Thus, higher educational establishments of tourism profile have an important task to train competent specialists able to interact effectively at the intercultural level. In our article, based on the experience of teaching master's degree students majoring in international tourism at Lviv Polytechnic National University, we analysed possibilities of ICC development in ESP classes by means of flipped classroom method, role plays, discussions and a special course "Cross-cultural communication in religious tourism" designed by the authors. As shown by the results of our study, the methods and resources used in our ESP classes may be particularly appropriate for the development of students' ICC because they provide the basis for intercultural communication, ensure the link between the learning and real life and thus make the development of ICC more meaningful to learners.

The purpose is empirical research of the interdependence of variables and construction of the factor structure of the readiness of pedagogical workers for innovation. Research methods: theoretical analysis and generalization, valid test methods with standardized questionnaires, factor analysis. The structure of readiness of pedagogical workers for innovative pedagogical activity has been determined using ANOVA factor analysis with Varimax rotation. The most significant interdependencies of variables and researched relationships were established at the statistically significant level (p ≤ .01; p ≤ .05). The structure of readiness of pedagogical workers for innovations united five main factors. It has been found that the main is F2 “informational readiness”, which is positively correlated with F1 “motivational operational readiness”, F3 “sense readiness”, F4 “procedural readiness” and F5 “distat-resulting preparedness”. It is expedient to implement the acquired knowledge into the program of reforms and development of primary and secondary education. The research of a specific type of readiness for innovation with the development of an implementation algorithm requires further attention.

Doctor of psychological science, рrofessor of the department of pedagogic and methodics of primary school teaching, the head of the scientific-methodical department of monitoring and the system of internal quality assurance of training specialists,

El propósito del estudio es determinar los parámetros de contenido psicológico y las propiedades de las expectativas sociales del individuo; investigar los tipos de expectativas sociales mediante el método de análisis de conglomerados; delinear el contenido sociopsicológico del fenómeno estudiado. Se determinan los niveles de expectativas sociales del individuo. Se establecen las propiedades predominantes de las expectativas en la situación actual de la actividad educativa y profesional. La agrupación del conjunto de datos estudiados está fundamentada e implementada metodológicamente. Métodos de investigación: análisis de contenido, pruebas con cuestionarios estandarizados, análisis factorial, análisis de conglomerados por k-medias. Se da la estructura de tipos de expectativas sociales del individuo. La clave en esta estructura es el tipo de expectativas sociales entendidas activamente (n=34; 43.55%). Los resultados obtenidos son importantes conocimientos sociopsicológicos que hacen un aporte científico al fenómeno estudiado. Creemos que la aplicación de los conocimientos adquiridos en la práctica contribuirá a la organización eficaz del trabajo en las diversas esferas de la actividad humana. El conocimiento adquirido es de valor científico para todos los que estudian los patrones psicológicos de las expectativas sociales del individuo.