This study aimed to investigate the relationship between Iranian EFL Learners’ perfectionism and writing anxiety and their performance in the IELTS Writing Module. To this end, sixty-eight Iranian EFL learners were selected via convenience sampling. Multidimensional Perfectionism Scale developed and validated by Hewitt and Flett (1991) and Second Language Writing Anxiety Inventory devised by Cheng (2004) were administered to the participants. The participants were then asked to write on an assigned topic from IELTS Writing Task 2. The findings of the study indicated that of the three dimensions of perfectionism (i.e., self-oriented, other-oriented and socially prescribed), none were associated with the learners’ writing performance, while a significant negative relationship was found between the learners’ writing anxiety consisting of somatic anxiety, cognitive anxiety, and avoidance behavior and their writing performance. The results of multiple regression analysis suggested that somatic anxiety, and avoidance behavior were significant predictors of writing performance. The implications highlight the strategies that should be deployed by educational policy-makers, practitioners, and examiners to alleviate anxiety in L2 classrooms, promoting a safe and stress-free educational environment.

In today's competitive world, the quality of after-sales services plays a significant role in customer satisfaction and customer retention. Some after-sales activities require spare parts and owing to the importance of customer satisfaction, the needed spare parts must be supplied until the end of the warranty period. In this study, a mixed-integer linear optimization model is presented to redesign and plan the sale and after-sales services supply chain that addresses the challenges of supplying spare parts after the production is stopped due to demand reduction. Three different options are considered for supplying spare parts, including production/procurement of extra parts while the product is being produced, remanufacturing, and procurement of parts just in time they are needed. Considering the challenges of supplying spare parts for after-sales services based on the product's life cycle is one contribution of this paper. Also, this paper addresses the uncertainties associated with different parameters through Mulvey's scenario-based optimization approach. Applicability of the model is investigated using a numerical example from the literature. The results indicate that the production/procurement of extra parts and remanufacturing are preferred to the third option. Moreover, remanufacturing is recommended when the remanufacturing cost is less than 23% of the production cost.