Instagram is considered a mega trend on digital platforms that allow participants to interact with each other and virtually communicate and share information among users. In addition to increasing efficiency and competitiveness in the tourism industry. This study aims to identify the impact of Instagram on generation Y's choices of their destination, to investigate Instagram performance as a source of information for tourists, and evaluate travel agencies' usage of Instagram. This study has a quantitative approach which is collecting information using an online questionnaire that targeted 305 Instagram users from generation Y. Travel agencies should use Instagram for inspiration and marketing their tourism programs to travellers. They also should be up to date with all the social media platforms in order to reach their target market more easily.
Transportation is often associated with leisure travel , encompassing numerous domestic and international destinations. The existence of scheduled bus services in "Alexandria Bus Terminal" encourages tourists to head to Alexandria for Vacations as it allows them to head directly to their destination without dealing with the hassle of road ramps and traffic while driving. The major concern of travellers is safety and the level of service provided throughout their travel. This research aims to evaluate the current situation of Alexandria Bus Terminal. A field visit is conducted to evaluate and document the quality of service provided at the Alexandria Bus Terminal. An observational research method discovered the key obstacles that could be overcome. The study results showed that the bus terminal needs many improvements regarding safety and security, information, environment, and allied facilities. Suggestions are presented to improve the quality of service provided for domestic tourists regarding the scheduled bus terminal.
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