The role of farmer groups in urban areas is very much needed in the development of horticultural commodities because it is estimated that the demand for horticultural commodities will increase as the population increases. This is certainly a good business opportunity for urban farmers, especially urban female farmer groups (KWT). The purpose of this research is to examine economically horticultural farming in urban KWT in Bogor in terms of income aspects and the efficiency of using farm costs. The research location was at 52 KWT Bogor City from June-November 2020. Collecting data using questionnaires, survey techniques, interview observation, and documentation study. The study used farm income analysis, while the efficiency analysis was measured by the R/C ratio. The results of the economic study showed that the average cash income of horticultural farming at KWT in Bogor per year per area of 487 m2 was IDR 3,514,080.75 or equivalent to IDR 7,203,865.55 / year / 10 are, while the average total income worth IDR 1,190,686.16 per 487 m2 or equivalent to IDR 2,440,906.62 / year / 10 are. The R / C value of the ratio of cash costs is 4.24, and the R / C ratio of total costs, the value is 1.37, which means that horticultural farming in KWT in Bogor is efficient to run because the targeted input compared to the actual input is greater or equal to one.

This research is included as a correlational research, and consisted of two independent variables and one dependent variable, i.e. product quality and service quality with customer satisfaction. The research was conducted on customer of Adza Catering, with samples of 100 customers, derived by random sampling. The method used was survey and data analysis technique using statistical test of correlation and linear regression. The hypothesis testing was conducted at the significant level of ? = 0.05. The results yield three conclusions, namely: first, there is a highly significant positive relationship between product quality and customer satisfaction with a correlation coefficient ry1 of 0.647, coefficient of determination of 0.4186 and the regression equation is ?= 56.220 + 0.419X1. Second, there is a highly significant positive relationship between service quality and customer satisfaction with correlation coefficient ry2 of 0.763, coefficient of determination of 0.5821 and the regression equation is ? = 40.773 + 0.376X2. Third, there is a highly significant positive relationship between product quality and service quality together simultaneously with customer satisfaction with a correlation coefficient Ry.1.2 of 0.740, coefficient of determination of 0.5476 and the regression equation is ?= 22.612 + 0.428X1 + 0,236X2. Based on these results, it can be concluded that product quality and service quality provide highly significant contribution to customer satisfaction.Keywords: Product Quality, Service Quality and Customer Satisfaction

Land and Building Tax is one type of central tax, the collection and imposition of which is largely left to the Regional Government. Analysis of the Sales Value of Tax Objects (NJOP) on Land and Building Tax (PBB) Revenues, and Land and Building Acquisition Fees (BPHTB), to find out more efficient and effective ways in the matter of PBB and BPHTB revenue. Therefore, research on the increase in NJOP on PBB and BPHTB revenue is deemed necessary to obtain valid information as the basis for PBB and BPHTB revenue. This research was conducted in Cibinong Subdistrict, Bogor Regency, with a sample of 180 taxpayers in Ciriung, Cirimekar, and Pondok Rajek Villages which are included in the Cibinong District area. The results showed that the (NJOP) of the earth was strongly influenced by the location of the object and land use, and the NJOP of the building was strongly influenced by the type of building, the area of the building, the year it was built, the roof of the building and the floor, and the NJOP and the building were strongly influenced by the value of the earth per M2 land area, and building area. NJOP has an increasing effect on PBB and BPHTB.

The problem of household waste in the city of Bogor is included in the Cibadak Village, is still the main problem because the volume continues to increase along with the population are increased. Improper handling of waste will cause environmental pollution and have an impact on people’s health. Therefore, it needs to manage waste at the household and community levels through empowering waste management groups at the RW level. The results of community service activities in the Cibadak village already have TPS3R RW 04 and TPS Kukupu RW 08. The manager of TPS3R and TPS Kukuku RW 08 has carried out household waste collection activities as well as sorting organic and non-organic waste. Organic waste has not been processed into compost and non-organic waste has not been used as raw material for handicrafts, but is directly sold to collectors. The household compost produced has the potential to be used as commercial compost because it has compost specifications (based on SNI 19-7030-2004), some of them are black in color and have a total N nutrient content of 0.45%, higher than the minimum limit. Community empowerment can improve the skills of waste managers. Community empowerment in household waste management also has a positive impact because it can improve cleanliness and reduce the level of environmental pollution. In community empowerment activities in household waste management, the partner role is needed for increase the role of TPS3R and TPS managers through community empowerment independently.AbstrakPermasalahan sampah rumah tangga yang ada di Kota Bogor termasuk di Kelurahan Cibadak, masih menjadi masalah utama karena volumenya terus bertambah seiring dengan meningkatnya jumlah penduduk. Penanganan sampah yang kurang baik akan meningkatkan pencemaran lingkungan dan berdampak negatif pada kesehatan masyarakat. Oleh karenanya perlu dilakukan pengelolaan sampah di tingkat rumah tangga dan masyarakat melalui pemberdayaan kelompok-kelompok pengelola sampah di tingkat RW. Hasil kegiatan pengabdian di kelurahan Cibadak sudah ada pada TPS3R RW 04 dan TPS Kukupu RW 08. Pengelola TPS3R dan TPS Kukupu RW 08 sudah melakukan kegiatan pengumpulan sampah rumah tangga serta melakukan pemilahan sampah organik dan non organik. Sampah organik belum diolah menjadi kompos dan sampah non organik belum dimanfaatkan sebagai bahan baku kerajinan, tetapi langsung dijual ke pengepul. Kompos sampah rumah tangga yang dihasilkan berpotensi untuk dijadikan kompos komersial karena memiliki spesifikasi kompos (berdasarkan SNI 19-7030-2004) diantaranya warna kehitaman dan memiliki kandungan hara N total 0,45%, lebih tinggi dari batas minimumnya. Pemberdayaan masyarakat dapat meningkatkan keterampilan mengelola sampah. Pemberdayaan masyarakat dalam pengelolaan sampah rumah tangga juga berdampak positif karena dapat meningkatkan kebersihan dan mengurangi tingkat pencemaran lingkungan. Pada kegiatan pemberdayaan masyarakat dalam pengelolaan sampah rumah tangga, peran mitra sangat diperlukan untuk meningkatkan peran pengelola TPS3R dan TPS melalui pemberdayaan masyarakat secara swadaya.

Kualitas layanan dan kepuasan pelanggan adalah salah satu faktor terpenting yang mempengaruhi pangsa pasar dan profitabilitas perusahaan jasa. Studi ini mengeksplorasi pentingnya persepsi berbagai aspek kualitas layanan terhadap kepuasan pelanggan dalam bisnis jasa. Model survei dilakukan untuk menguji hubungan antara semua dimensi konsep kualitas layanan dan kepuasan pelanggan. Data dikumpulkan dari konsumen perusahaan jasa yang beroperasi di industri pariwisata di Jawa Barat. Hasil penelitian menunjukkan bahwa kualitas pelayanan berpengaruh positif dan langsung terhadap kepuasan pelanggan.