The aim of this article is to present the disruptions of the flow of information in business management. In the first part of the article the reasons of the disruptions of the flow of information are discussed. In the second part of the article the barriers to the flow of information are shown. Information has always been the bargaining power in the efforts of entrepreneurs to best meet the needs of the society. Proper information management is closely linked to the decision-making process in the enterprise. The article underlines the role of information in the whole process of business management and also shows how different disruptions can occur in the flow of the information process.

Thea aim of this article is to present the phenomenon of buzz marketing as an effective tool supporting the information process in an enterprise located in a rural area. Information, both in-and output, is considered a key asset determining the competitiveness of the enterprise. Having in mind the commonly acknowledged and still actual norms of behavior, the authors suggest that buzz marketing may play an important role in passing information between the enterprises and its environment in r.

Streszczenie: W niniejszej publikacji zostały poruszone kwestie związane z doskonaleniem procesu produkcyjnego dzięki zastosowaniu narzędzi oraz praktyk organizacyjnych niejako przypisanych koncepcji Lean Management. Za czynnik determinujący implementację koncepcji Lean Management uznano konieczność wdrażania elastycznych systemów produkcji, które pozwalają na szybką reakcję na zapotrzebowanie z rynku bez uszczerbku na jakości oferowanych produktów. Następnie zaprezentowano ogólne założenia koncepcji Lean Management oraz zidentyfikowano parametry procesu produkcyjnego objęte działaniami doskonalącymi, dodatkowo wskazano korzyści płynące z zastosowania omawianej koncepcji zarządzania. Kolejnym krokiem w realizacji niniejszej pracy było zidentyfikowanie i krótka charakterystyka narzędzi oraz rozwiązań Lean, które determinują poziom jakości procesów produkcyjnych. Ostatnim etapem było opracowanie macierzy zależności pomiędzy zidentyfikowanymi obszarami udoskonaleń a narzędziami Lean i przeprowadzenie badań empirycznych. Całość zakończono wnioskami.

The profession of a social worker is one of the most important professions for the functioning of a household and society as a whole. A key feature of this type of activity is that an employer does not have economic benefits associated with the tasks that a social worker performs. The study aims to determine the components of job satisfaction of public social workers and to conduct a quantitative analysis of the dependence of these components on factors of the external (professional) environment. The research methodology is focused on considering the object as a system. To achieve a goal, other studies were analyzed with the allocation of categorical data of satisfaction components and external (professional) environment factors. Using the statistical method, categorical data are presented in the form of frequencies to conduct a quantitative analysis of the dependence of satisfaction components on external (professional) environment factors, using the correlation coefficient. The study focused on two categories - job satisfaction and the external (professional) environment. The most significant components of job satisfaction are interpersonal relationships and commitment to an organization; the most significant factors of the external (professional) environment are the interaction of social workers with different population groups and compliance with the law and regulations. On the other hand, the least significant components of job satisfaction are social connections and wages, and the least significant factors of the external environment are professional burnout and personal life. A positive relationship was established between the components of job satisfaction and factors of the external (professional) environment. This indicates that job satisfaction components have an inverse relationship with external environment factors such as rules and norms. The research results are applicable in the field of public policy development, as well as for managers of public institutions, in particular, human resource management.

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