This paper examines the concept, causes, classes, consequences and control of organizational conflict. The study discovered that like many other areas of academic endeavor, conflict generates considerable ambivalence and leaves many managers and scholars quite uncertain about its meaning, sources or causes, typologies, effects and remedy. Thus, this study covers the definition of conflict, causes of conflicts in an organizational setting and classifications of organizational conflicts. Other issues discussed are positive and negative consequences of organizational conflicts and steps that are needed to be taken in order to manage, minimize and solve organizational conflicts. This will help in extending the frontier of knowledge in this area of academic discipline.
This study examined strategic outsourcing and corporate performance of commercial banks in Nigeria. The decision to outsource is driven by the perception of management on how organization can achieve corporate effectiveness and efficiency with outsourcing strategy. This study specifically focused on two objectives; to investigate the relationship between strategic outsourcing and corporate performance and to ascertain the correlation between recruitment outsourcing and corporate performance. The study used a total number of twenty two (22) commercial banks listed in the Nigerian Stock Exchange (NSE) as at 31st January 2021 in its study. Primary data were collected from the population of the study with the aid of structured questionnaire and data were analyzed through descriptive statistics and the two hypotheses formulated were tested by Pearson Product Moment Correlation (PPMC) with the use of Statistical Package for Social Science (SPSS). The results of the study revealed a significant positive relationship between strategic outsourcing and corporate performance and a significant positive relationship between recruitment outsourcing and corporate performance. The study concluded that strategic outsourcing and recruitment outsourcing have positive relationship with corporate performance. The study, therefore, recommends that corporate organizations that want to achieve significant performance in their operations should outsource some of their activities that are outside its core competence.
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