Since people spend most of their time in indoor environments, the objective of this work was to study indoor air quality perception and its effects on users’ thermal comfort. Based on previous data from a building with a central air-conditioning system and two mixed-mode buildings located in the humid subtropical climate of Florianópolis, southern Brazil, statistical analyses were performed. Each user subjective answer obtained through a questionnaire was combined with the corresponding environmental conditions – measured using microclimate stations, a portable thermo-anemometer and a CO2 analyser. Results showed that improvement in air quality was associated with the reduction of air temperature and humidity ratio. Also, there was a significant influence of thermal, air movement and humidity sensation and acceptability of air quality perception. Users felt more satisfied or neutral with air quality for being in thermal comfort, and not because of the CO2 level – which means that air quality perception is influenced by factors other than CO2. This study recommends the implementation of an air exchange device in split air-conditioners with air recirculation used in mixed-mode buildings in Brazil. It is important to provide suitable indoor ventilation to reduce pollutants concentration, ensure good air quality and prevent respiratory diseases.