on blockchain, blockchain governance and smart contracts. He is the spokesperson for the Netherlands in the ISO TC 307 blockchain smart contracts workgroup and also active in the blockchain governance workgroup (WG3 and WG5). He published a book on the Legal Aspects of Blockchain, published by the UN and lead and published the research on Smart Contracts of the Dutch Blockchain Coalition.

As blockchain technology is maturing to be confidently used in practice, its applications are becoming evident and, correspondingly, more blockchain research is being published, also extending to more domains than before. To date, scientific research in the field has predominantly focused on subject areas such as finance, computer science, and engineering, while the area of service management has largely neglected this topic. Therefore, we invited a group of renowned scholars from different academic fields to share their views on emerging topics regarding blockchain in service management and service research. Their individual commentaries and conceptual contributions refer to different theoretical and domain perspectives, including managerial implications for service companies as well as forward-looking suggestions for further research.

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