Social media platforms are massive sources of information and knowledge, considering their nature that heavily relies on the concept of media sharing in the form of visuals, written, or other multimedia formats. The ease of accessing these channels and contributing to them is what makes it a very unique yet challenging source to manage. The variety of individuals and their backgrounds, along with the numerous numbers of active users that is rapidly increasing, makes it very difficult to practice basic and traditional KM processes. This systematic review highlights some of the initiatives that have promisingly attempted to acquire the knowledge in SM, verify it, and create a reliable source out of it. While many case studies have proven that the knowledge exists in today's social platforms can be of a great benefit, very least has been done to easily capture original, relative, and beneficial data from it. We reached to the finding that KM researchers focused on written materials, while neglecting platforms that provided audio/video based content and viral media platforms as well, which could be the richest platforms in containing genuine knowledge. Many notable efforts were attempted to apply frameworks that would effectively capture the knowledge in SM, verify it, and turn it into a reliable knowledge reservoir, and some of the experimental case studies had promising results, but the downfall was the use of traditional KM processes rather than utilizing technological or intelligent tools. We believe that there is a significant amount of data that is being wasted, which needs a technological software that could extract this data and turn it into a knowledge repository.
Knowledge management is a fundamental process and an imperative framework on which organizations achieve competitive advantages. Companies realize that to benefit from the wide range of knowledge available, they must find ways of managing organizational knowledge. However, how companies manage their knowledge is dependent on the activities performed within the organization. Proper planning and implementation of a knowledge management tool allow the company to achieve its objectives while increasing the profit margin. This report provides an analysis of knowledge management in the Plisse Fashion Design Company. The study utilizes interviews as its primary data collection approach. In addition, by carefully examining the accomplished and most distinctive work as well as closely analyzing Plisse's particular case and current knowledge management practices, the study produces various potential areas of improvements. The recommended areas come from the literature review and analyses of case studies. The significant areas of knowledge management are planning and workflow management. Organizations are advised to establish plans and useful tools to exploit the existing knowledge in their departments fully. Furthermore, Plisse should involve its employees and consider the cultural implications of the implementation of knowledge management to ensure it leads to the anticipated results.Keywords Knowledge management (KM) Á Knowledge sharing (KS) Á Knowledge transfer (KT) Á Knowledge management tools Á
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