Community-based tourism is taking its place in the world as an alternative to traditional tourist destinations, especially in developing countries. This form of tourism allows for greater contact with the local community and for the tourist to experience new sensations while enabling the economic and social development of the geographic area. In this paper, the results of fieldwork carried out in the island of Fogo (Cape Verde) are presented, assessing the opinion and perception tourists visiting this island have of both the quality of the services offered by community-based tourism enterprises, as well as the potential of the tourism resources in the area. The main results of the investigation endorse the quality of services offered to tourists by local businesses and highlight the hospitality of the local community, a key element for the development of this kind of tourism, particularly in different african countries. Similarly, it highlights the passenger satisfaction with services received and the need to strengthen the training to tourism staff through aid, for example, international cooperation, NGOs and universities. The originality of this research comes from analysis of the demand made on a concrete island of Cape Verde, a country which is producing a huge economic development through the tourism sector.
In the last few years the economic model of the islands of Cape Verde has undergone a significant change. This paper analyses Cape Verde's economic transformation over the last decade, which is mainly attributable to tourism. For this analysis, the results of fieldwork carried out in the three islands in the archipelago are presented, in which foreign tourists' perceptions and opinions are examined. The results show the high level of tourist satisfaction, the need to reinforce links between the tourism sector and the local community and tourists' high evaluation of the beaches, restaurants and hospitality.
El turismo comunitario se presenta como una alternativa a los tradicionales destinos turísticos. Esta forma de turismo permite un mayor contacto con la comunidad y conseguir nuevas experiencias para los viajeros. En este artículo presentamos los resultados de un trabajo de campo realizado en la isla de Fogo (Cabo Verde) donde se valora la opinión y la percepción de los turistas que visitan la isla valorando la calidad de los servicios que prestan este tipo de empresas y los recursos turísticos de la isla. Asimismo, se presenta un análisis de la situación de la oferta turística basada en esta tipología de empresas. Los principales resultados de este estudio resaltan la calidad de los servicios ofertados por las empresas y la hospitalidad de la comunidad local, un elemento clave para el desarrollo de esta clase de turismo.
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