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This paper has a dual objective, to specify the logistical capacities of Moroccan Logistics Service Providers (LSPs) and to understand the process by which these capacities contribute to the logistical performance of LSPs. Methodologically, we used the qualitative approach based on a sample of sixteen LSP. The results of this research show that the main logistical capacities of Moroccan LSPs are flexibility and innovation, which respectively abound in reactivity/proactivity and technological innovation / administrative innovation. Similarly, "customer response" appears to be a purpose that overlaps with logistics performance. Thus, this variable mediates between flexibility and logistics performance. This study also tries to analyse the emergence of new moderating variables, particularly "logistics skills," which strengthen the relationship between innovation and customer response, and "communication with employees" as a support for maintaining performance logistics.

<p>The COVID-19 lead to huge changes in the world economy: destabilization of economies, degradation of the structure of world finance, unemployment and fragility, disruption of logistics chains, near-stop of activities and travel, etc. States are called upon to be below invigilate and flexible in order to put in place adequate policies to adapt to this new unstable context and revive economic activity. At a time when the first signs of an improvement in health are appearing, several countries are beginning to reflect on the next phase of economic recovery and on the role of strong public action to stimulate demand, ensure replacement incomes and promote new investments. This remains a key issue as States have decided to stop a large number of activities during the containment phase. All this pushed us to reflect on the cost of this crisis and mainly on the role of the State after the pandemic to stimulate the economy and promote new investments to return to global equilibrium. An analysis of the different studies reveals a taxonomy of trends and scenarios. While the role of the state is crucial according to experts and officials, the only problem is that they do not completely agree. Through this paper, we try to analyze and decipher the economic impacts of COVID-19 in order to see what the different policies are to be considered by the States to minimize the impact of this pandemic, first of all, and then to revive the economic fabric to return to general equilibrium.</p><p> </p><p><strong>JEL: </strong>A11, O11, O40, P11, P24<strong></strong></p><p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0251/a.php" alt="Hit counter" /></p>