Purpose:The main purpose of this paper is to give an overview regarding the importance of travel and tourism industry, its development and sustainability. Given that the development of this industry contributes to the overall development of the economies of different countries, it is intended to present the importance of sustainable development of the travel and tourism industry in the turnover of foreign visitors in Kosovo. Design/Methodology/Approach: The research is based on secondary data obtained from quarterly reports of hotel statistics published by the Kosovo Agency of Statistics. These data refer to the number of foreign visitors by purpose of trip for which they have taken the initiative to come to Kosovo. Overall, a comparison has been made in the years 2017-2019 and the trend of the number of foreign visitors has been presented. Findings: Trips undertaken for the purpose of visiting friends and relatives are the highest in number. The number of foreign visitors has marked an increasing trend during the years 2017-2019. Reports have shown that foreign visitors entering Kosovo came from different countries, respectively registered during the crossing of border points. The highest figures were recorded by visitors from Serbia,

Purpose:The main intention of this paper is to explain the impact of employee participation in the planning process on organizational effectiveness by illustrating such a phenomenon with research conducted in small and medium enterprises (SMEs) in Kosovo to prove once again that employee participation in organizational processes is essential to organizational success. Design/Methodology/Approach: This paper applies the quantitative method to scientific research. A structured questionnaire was used for primary data collection which was addressed to the top managers of 50 SMEs in Kosovo taken as a deliberate sample for the purpose of conducting this study by using the SPSS program 23. Findings: It can be said with high certainty that allowing the participation of employees in the planning process, namely setting organizational objectives and goals, has had positive effects on individual and organizational performance, meaning that it has increased organizational effectiveness. Practical Implications: This research reaffirms the fact that employee participation increases organizational effectiveness, an issue on which many other authors have done research. Also, this paper can be a source of information for the authors and other research that will be done in the future. Originality/Value: This research article presents original work and gives an important contribution to the explanation of the topic in question through direct study in the Kosovo market, respectively in the sample of 50 SMEs.