The objective of this paper is to conduct a comparative
analysis of four popular fuzzy multi-criteria decision-making
methods(FMCDMs), namely Fuzzy DEMATEL(FD), Fuzzy TOPSIS(FT), Fuzzy
VIKOR(FV), and Fuzzy PROMETHEE(FP), for QoS-based web service selection
in the present of the three ranking versions of Fuzzy VIKOR. The study
aimed to establish the ranking similarities using the spearman’s
relationship figure. To achieve this, the algorithms of the now six
FMCDMs are presented in the material and methods section. A Case
experiment was performed using primary data from five experts’ ratings
of 9 Quality of Service factors of 9 web services. The experimental case
analysis was performed using a modified online Output software. The
results showed S6 was ranked first position in all the FMCDMs compared
with the exception FD and FP where S6 was ranked 2ND and 8th Positions
respectively. On the Similarity Measure of the compared FMCDMs, the
maximum association coefficient, Rs, was found between the rankings
obtained using FT and FV Ranking in S techniques (0.983), FV Ranking in
S and FV Ranking in Q (0.883), and FT and FV Ranking Q (0.833). The
results of the analysis will be useful for decision-makers and
researchers in selecting the most appropriate methods for their specific
requirements integrated FMCDM studies and for solving real-world
problems. This is study is limited because the experts were drawn from
only public universities in the Greater Accra Region of the Republic of
Ghana as the source of primary data for this study. Future studies can
use secondary data with other MCDMs under Type-3 Fuzzy Environment.
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