Capacity is generally considered only in one sense – to
provide the means for producing a product or service. Defines capacity
as serving two functions – to provide the means for producing a
long‐run, stable level of a good or service, and to provide the means to
adapt to fluctuations in demand over the short run and intermediate
runs. Given this definition, develops the implications for strategic
capacity planning and offers a model for firms to carry out this
planning. Presents examples of where this model has been followed and
discusses the implications.
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