Abstract-In current business scenarios, the workforce in Malaysia has often called to acquire core competencies and maintain their competitiveness in a global market. Further, with the implementation of various policies pertinent to employment including the retirement age and minimum wages, the workplace is no more a pleasant place. Workers need to be more innovative, creative and talented to sustain employment. For such reasons, this paper attempts to examine the relationship between quality of work life and organizational support in insurance industry. The results showed that satisfaction with the job (M=3.68); successful people, directed or influenced by its own commitment to achieve organizational goals (M=3.55); know and understand the policies and processes to do their job better (M=3.54). These results are important because it show the relationships between job satisfaction and organizational support are intertwined and closely related to organization performance. This paper proposed practical solutions that help management or decision-makers to highlight the most influential factors in the development of their organization.Index Terms-Organizational support, quality of work life, job satisfaction, insurance industry.

At present, many companies around the world are struggling to meet the challenges presented by the organizations' global trends. The work force has been continuously reminded of the competitiveness and increasing productivity in ensuring better work life. Being stable at the work place seems to be as important as setting the goals of organization for a harmonious working environment in a long term. Therefore, this study that had been conducted in the insurance industry with aims to highlight how the talent and their job satisfaction could boost up the quality of work life and simultaneously enhances organization's achievement. The results showed that satisfaction with the job are rated high (M=3.68), SD=1.226) by the respondents and thus significantly contributes to their employability and future career. Thus, this study proposed a practical model that could assist decision-makers at different levels in an organization as well as the particular industry.  Index Terms-organization support, quality of work life and insurance industry