For many enterprises, sustainable success is closely linked to information systems (IS) and information technologies (IT). Despite significant efforts to improve software project success, many still fail. Current literature indicates that most of the software project problems are related to management, organizational, human, and cultural issues—not technical problems. This paper presents results of a survey of 36 software owners/sponsors, contractors/suppliers, and consultants on 12 projects. The empirical results address answers to questions related to success, performance metrics, and project business drivers. A lack of alignment on these critical issues emerge consistently by phase as well as across the entire project. The results of this study also are compared with others that span seven additional industry sectors. As a result, the authors have developed an approach that links project critical success factors (CSFs) to corporate strategy, and project metrics to the CSFs. An important finding of this study is the critical need to identify and manage realistic expectations of the stakeholders to achieve perceived project success.

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Information and Communication Technologies (ICT) are widely used by organizations to enhance enterprise competitiveness. This study provides an overview of the current state of affairs of the ICT adoption in SMEs in private and public organizations in Qatar. It investigates ICT infrastructure, productivity and business application software used, drivers for ICT investment, perceptions about business benefits of ICT, outsourcing trends and availability of help and advice on ICT adoption. The study also has investigated major barriers in ICT adoption with the findings of the study are being consistent with other similar studies. The study identified the need for more training facilities for adopting ICT in SMEs. Additionally, the study identified that there is a need for the Government to provide guidance on suitable ICT products and services at an affordable cost as well as provide incentives to promote ICT investment and usage e.g. soft loans, availability of professional advice and consulting at no/low cost to SMEs. This is the first study on the status of ICT adoption and usage by SMEs in Qatar. The findings of this research will provide a foundation for future research and will help policy makers in designing policies to further enhancing usage and ICT adoption in SMEs in Qatar resulting improved productivity and competiveness.

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A number of studies have been conducted on the diffusion of mobile commerce, its challenges, opportunities, issues and obstacles. However, few have emphasized on its adoption within Middle East countries. This paper reviews the current literature in order to assess the mobile commerce adoption in Arab countries within Middle East and identify the key success factors in mobile commerce adoption in them.