Purpose Cash flow deficit situations and working capital control are major challenges for many companies, especially those whose suppliers and clients have strong bargaining power. This study aims to describe the application of the Six Sigma methodology for solving these problems in a large German food can manufacturing company. Design/methodology/approach This paper follows the qualitative methodology of case study research. During different define, measure, analyse, improve and control process phases, the problem and critical aspects are identified to improve the quality of the payment process and improvements are suggested and implemented. Findings The results provide evidence of how Six Sigma can be useful in administrative–financial processes that are carried out within a company. This result is particularly interesting because it is about processes that have not applied Six Sigma methodology. For the company studied, this methodology has balanced its cash flow and this meant large amounts of savings, especially in bank interest to avoid having to ask for bank credits. Originality/value This case can be extrapolated to other companies, regardless of the company size, that present similar symptoms of cash deficit, especially if their bargaining power with suppliers and customers is low.

Climate change is a fact. Global warming of the planet is a result of the emission of greenhouse gases into the atmosphere and the cause of serious sustainability issues. The objective of this article is to highlight the potential of the Six Sigma methodology to reduce energy consumption in the productive sphere, with consequential reductions in pollutant emissions. We present a systematic literature review that highlights the increasing interest from academics and practitioners in using quality management philosophies for addressing sustainability issues. From the analysis carried out, it is clear that Lean is being used in this regard but the potential of Six Sigma is not being exploited. Taking advantage of the best of both approaches (Lean Six Sigma) can contribute to reducing energy consumption in industrial processes and contribute to mitigating the impacts of those processes on climate change. Moreover, through keyword analysis, we found that the three dimensions of sustainability are currently gaining importance in the literature, when previously only the economic pillar was relevant. Finally, we raise some questions for reflection for academics but also for practitioners, as the problem is a global problem that should be faced by all the community.

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