Today, Information Technology (IT) becomes an integral part of human life. IT boosts every sector, such as infrastructure, economics, agriculture, social, organization, and politics. The institutional systems are developed according to the specific business requirements, processes, flows, and security. Pos Lintas Batas Negara ‘integrated cross-border post’ (PLBN) is a designated authority consisting of the Custom, Immigration, and Quarantine (CIQ). Each section has a different Standard Operation Procedure (SOP). This research aims to develop a secure information system based on Confidentiality, Integrity, and Availability (CIA) concepts. The CIA is embedded in the ISO 27001 and McCumber Cube approach. The research focuses on the Secure Immigration Information System (SIIS). This research is conducted in the Wini immigration office. The researchers observe the immigration activities on the location, interview the immigration officers, and collect information. The researchers produce an effective, efficient, and security application prototype system.
The administrative process that had previously applied to the cross border Post or �Pos Lintas Batas Negara (PLBN)� is integrated with the way of manuscript the passport data information or �Pas Lintas Batas (PLB)�-special card for habitants whereas living a long site of the both coutries border (Indonesia and Timor-Leste), information on a card and then do a recapitulation. This manuscript administration gave unfavourable result such as not have proper archiving in the filing cabinet and difficulty of the search data for the report purpose. To solve these problems, then it has been developed and implemented an application which called �Sistem Informasi Pelintas Batas Wilayah Negara (SINTASWIN).� This Sintaswin application is applied to the immigration authorities in order to record and control the border crosser (traveler). This system will support the national policies and strategies of the Government in managing boarder region. However, the implementation of any application system has it constraints; therefore it needs to be evaluated such as to evaluate end user satisfaction. This study aims to evaluate the satisfaction of users by applying End User Computing Satisfaction (EUCS) methods in order to produce recommendations for the improvement and system development in the future.
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