A B S T R AC TAlthough client satisfaction information is often ignored, it is a critical piece of the picture when evaluating the service experience of parents who have had their children placed in foster care. This article describes the development of a client satisfaction instrument and information generated from its use. The findings describe the psychometrics of the instrument, a descriptive profile of the satisfaction scores of the respondents, and some intriguing relationships between distinct aspects of client satisfaction. The service implications of these findings are considered and discussed. I N T RO D U C T I O NFoster care continues to be one of the more prominent services for children who have experienced abuse or neglect. While the children are in substitute care, services are provided to the parents with the goal of stabilizing the home environment and making it not only safe but also nurturing for the children. The reunification of families, then, is one of the more common goals of foster care service plans. In evaluating foster care services for families, input from parents would appear appropriate; however, there is a paucity of research regarding satisfaction of parents with foster care services. The evaluation of services to families whose children have been in foster care is incomplete without input from the parents.This article describes the development of a client satisfaction instrument for parents who have children in foster care. In addition, findings from a state-wide survey are presented which describe the experience of parents whose children were placed in foster care in the state of Kansas.