As per the teachings of Islam, social trust involves placing others as the pillars of the Islamic countries, which needs to be maintained. Therefore, any promise or action that undermines the social trust of the people as a social capital is one of the most important anti-social factors that must be dealt with. In view of that, Islam is struggling against hypocrisy as an antisocial trend, because it damages social trust when a hypocrite preaches one thing and does another; in other words, the deeds do not confirm the words. That is why citizens cannot believe and trust in their promises, because such individuals do not fulfil them at any time. In this context, officials are suggested to respect the principle of transparency in the governance of Islamic societies in order to improve citizens’ social trust. Therefore, the present study aimed to investigate the role of transparent governance based on the teachings of Nahj al-Balagha in creating social trust among 428 Iranian Muslim citizens in 2022. In sum, the results indicated that transparent governance has a significant positive effect on citizens’ social trust in the officials of Islamic societies, as calculated by structural equation modelling in Linear Structural Relations (LISREL) (path coefficient = 0.58; t-value = 5.54).Contribution: This study provided a new insight into the role of transparent governance in creating and strengthening social trust among the officials and citizens of Islamic societies, which deserves further attention by governments and researchers.

The economic growth and political settlement have to do with the issues and crises emerging in an environment. And kind of crises occurring in an organization can, of course, affect the stability and future of that organization. As the main aim of the public sector is used to be offering best services to the public, especially during crisis time, a perfect model of crisis management is required to maintain the current situation as it was. In this regard, many scholars have conducted studies different kinds of crises, impacts and causes of crises, and how to survive and progress in the crisis times. Accordingly, this conceptual paper explains and gives the main identifications of the term crisis. Further, is discusses the main reasons behind the emergence of crises as well as its impacts. Moreover, the paper discusses the Pearson and Mitroff (1993) crisis management dimensions as a suitable model to be in charge in such difficult situations. Finally, the paper ends with some conclusions and areas to be taken in concentration for future investigations.