This pilot research describes an investigation on web-based work environments for business and educational organisations involved on collaborative projects for social innovations. The objective of this work is to identify key functionalities of ubiquitous environments for strategic communication, collaborative learning and knowledge management between enterprise and educational professionals. This qualitative study focuses on the Brazilian project "Nestlé Nutrir Crianças Saudáveis" (Nestlé Nurturing Project -Healthy Children) whose objective is to prevent teenagers' malnutrition and obesity through the collaboration and voluntary work of educational association professionals and Nestlé's employees. Semi-structured interviews and online questionnaires were applied to public relation professionals at Nestlé Company and project managers of educational organisations who participated in Nestlé Nutrir. Based on key findings represented to visual analytics, it was possible to identify that business and educational organization use a variety of different environments including for similar functionalities, such as the dissemination of their collaborative project, process and key achievements. This pilot study suggests, then, some recommendations on work environments applied to ubiquitous contexts through weSPOT -working environment with social, open and personalised tools. Further studies will then focus weSPOT functionalities for effective partnerships between companies and educational institutions for effective communication-collaboration and collective inquiry projects for social innovation.

ResumoEste artigo tem como objetivo compreender alguns aspectos da comunicação nas organizações a fim de identificar quais elementos são essenciais para uma dinâmica comunicacional voltada à cultura de paz em um contexto que pode ou não naturalizar a violência organizacional. Embora possa parecer controverso, ambas as dinâmicas (voltada para cultura de paz ou para a violência) podem ser tensionadas no ambiente organizacional à medida que se valorizam e legitimam elementos estratégicos da comunicação nessas mesmas organizações. Para isso, com base nos princípios discutidos nos Estudos para Paz (Peace Studies), especificamente na perspectiva da Communication for Peace, partimos de elementos estratégicos do Peace Journalism para construção de categorias analíticas, a fim de elencarmos as características essenciais que poderiam indicar um direcionamento da comunicação organizacional como potencializadora de ações direcionadas para a cultura de paz ou legitimadoras da violência organizacional. Na tentativa de verificar de modo prático a formulação das categorias desenvolvidas, selecionamos três empresas brasileiras que há mais tempo se comprometeram com o Pacto Global, iniciativa da Organização das Nações Unidas, que busca trazer ao âmbito organizacional elementos ligados a uma gestão ética e sustentável, são elas: Natura, Copel e ArcelorMittal. Selecionamos vídeos referentes às campanhas institucionais dessas empresas que foram publicados no primeiro semestre de 2019 em seus canais oficiais no Youtube. A análise do material foi realizada a partir da proposta discursiva dos estereótipos oferecida por Amossy (2008), mediante a criação de categorias analíticas inspiradas na perspectiva do Jornalismo para Paz (Lynch e Mcgoldrick, 2007; Cabral e Salhani, 2017) e nas dimensões das competências essenciais em comunicação (Calonego, 2018). Foi possível identificarmos que apesar das organizações estarem comprometidas com as metas estabelecidas pelo Pacto, não necessariamente esses elementos são apresentados em suas campanhas institucionais, indicando algumas problemáticas relacionadas à formulação do discurso organizacional mediante sua comunicação institucional.Palavras-chave: comunicação organizacional, cultura de paz, violência organizacional, estudos para paz, Acto Global da ONU.AbstractThis article aims to understand some aspects of communication in organizations in order to identify which elements are essential for a communication dynamic focused on the culture of peace in a context that may or may not naturalize organizational violence. Although it may seem controversial, both dynamics (focused on a peace culture or violence) can be strained in the organizational environment as they value and legitimize strategic elements of communication in these same organizations. This conception is based on the understanding that companies, through the diffusion of their media discourses, either through their own official spaces or by other means, assume a significant role in society to schedule matters and establish standards. Thus, a demand arises for responsible communication, which has been used by companies as a form of competitive advantage to create and / or strengthen bonds with their audiences and, therefore, differentiate themselves in a market with competition fierce. For this, based on the principles discussed in Peace Studies and considering its multidisciplinary nature, there is in the Communication for Peace the debate about the appearance (or not) of violence through communicational dynamics. For this reason, we also support this paper in the strategic elements of Peace Journalism, which indicates forms of communication that stimulate a culture of peace in conflict scenarios. From this, it was possible to construct analytical categories, in order to list the essential characteristics that could indicate a direction of organizational communication as a potentializer of actions directed to the culture of peace or legitimizing organizational violence. This is because the communicational actions of companies, especially when referring to an institutional positioning, can influence behaviors and, consequently, in the consolidation of the organizational culture itself. In an attempt to check in a practical way the formulation of the developed categories, we selected three Brazilian companies that have long been committed to the Global Compact, an initiative of the United Nations, which seeks to bring elements linked to ethical and sustainable management into the organizational sphere, they are: Natura, Copel and ArcelorMittal. Therefore, we analyzed the institutional speeches propagated in the three selected videos of these companies, “Natura – The most beautiful tune”; “Institutional Copel Energia” and “Safety Day - ArcelorMittal” referring to the institutional campaigns of these companies that were published in the first half of 2019 on their official YouTube channels. The analysis of the material was performed based on the discursive proposal of stereotypes offered by Amossy (2008), which aligns the aspects of the enunciator's search for legitimation before an audience. To this end, four analytical categories were established to identify a communication directed towards peace, that is, one that is concerned with promoting dialogue, building collective values, generating social transformation and considering the historical and socio-cultural context in which they are inserted. The development of these categories was inspired by the perspective of Journalism for Peace (Lynch and Mcgoldrick, 2007; Cabral and Salhani, 2017) and by the dimensions of essential communication skills (Calonego, 2018). With the study, it was possible to identify that although organizations are committed to the goals established by the Global Compact, these elements are not necessarily presented in their institutional campaigns, indicating the need for organizational communication focused on peace. In addition, problems related to the alignment between the formulation of organizational discourse and its institutional communication were detected.Keywords: organizational communication, peace culture, organizational violence, peace studies, UN Global Pact.

O objetivo deste artigo é refletir sobre o posicionamento estratégico on-line das organizações perante a promoção dos direitos humanos por meio da cultura de paz. Para tanto, tem como objeto de estudo a fanpage oficial do Facebook no Brasil. Como metodologia, utilizou-se pesquisa bibliográfica, buscando aprofundamentos em temáticas relacionadas à comunicação das organizações, cultura de paz e direitos humanos. Além disso, foi realizada uma análise quantitativa e qualitativa da fanpage, de setembro de 2017 a fevereiro de 2018 e de janeiro a junho de 2019, permitindo a produção de um estudo comparativo, a partir de categorias pautadas em indicadores da cultura de paz e de direitos humanos. Verificou-se que os posicionamentos organizacionais possibilitam uma via promissora para a promoção dos direitos humanos.

O objetivo deste estudo é analisar iniciativas empresariais de combate à covid-19 diante da problemática da desinformação, para refletir sobre o impacto público da comunicação organizacional. A partir de uma fundamentação teórica para contextualizar o debate, realizamos a análise crítica do discurso das estratégias comunicacionais iniciais do movimento Unidos pela Vacina. Os resultados sugerem questões sobre o limite entre os interesses empresarial e público em ações de impacto social das empresas.

Este estudo propõe refletir sobre o papel público da comunicação organizacional ao assumir estratégias comunicacionais que podem gerar impacto de interesse público diante da pandemia de Covid-19. Como perspectiva teórica abordamos a relação entre as organizações e a sociedade a partir da comunicação organizacional. No procedimento metodológico realizamos uma pesquisa bibliográfica, uma pesquisa documental e a análise do discurso midiático e aspectos dialógicos do "Todos pela Saúde". Os resultados sugerem que estratégias comunicacionais de interesse público possuem capacidade para impactar a sociedade.Palavras-chave: Comunicação Organizacional, Poder Organizacional, Impacto Público das Organizações Empresariais, Interesse Público, Covid-19Abstract The Covid-19 pandemic impacted many social spheres and demanded immediate transformations in society. Organizations needed to reinvent themselves quickly in several aspects, such as their internal practices, as well as in the way of relating to their various publics. This evidenced the interdependence between business organizations and society, requiring them to act for collective interests. In view of this, it is observed that these organizations are assuming a public character, being important to think about how they get involved with society and what are the impacts for social, political, cultural and economic realities. For this, organizational communication has an important role because it is able to act in the public sphere with regard to the promotion of debates that can impact collective attitudes, considering that organizations occupy a strategic position to direct issues that influence social behavior. As a communicative phenomenon, they disseminate ideas, values, and information that influences society, mainly because of their centrality in the daily lives of individuals. So, facing the pandemic scenario, there are numerous corporate actions that aim to serve the public interest, such as the initiative “Todos pela Saúde” (All for Health), an alliance between several organizations. This initiative was chosen as the object of study for contributing to the objective of this paper: analyzes the public role of organizational communication by assuming that communication strategies can generate an impact on public interests in face of the Covid-19 pandemic. The movement aims to mitigate the effects caused by the virus by supporting public health actions promoted by SUS (“Sistema Único de Saúde”- Health Unic System), contributing with solutions and financial support to the public authorities. The “Todos pela Saúde” is coordinated by a group of specialists from the health area that guide the decisions to be made to face the virus with scientific basis. Therefore, as a methodological procedure was adopted three ways: a bibliographic research aiming to investigate about the role of the communications from private organizations in the pandemic context; a documentary research of the “All for Health” medias; and the media discourse analysis (Charaudeau, 2005; 2006) and the dialogic aspects (Bakhtin, 2002; 2003) from the material released by the Initiative. As part of the results, it is observed that the strategies used, at least from the point of view of organizational communication, were innovative in producing something new in their narratives, because the organizations adopted a unison speech in favor of fighting the virus without political or commercial interest. Another highlight is the language strategies used, which seek to value the public in the enunciative act. The consequence is an unusual gender in organizational communication, the educative one. Undoubtedly, it is not possible to ignore the marketing objectives from this Initiative. However, it is important to understand organizational communication as a phenomenon of collective construction and reconstruction that influences the individuals, as well as guide the formation of society. This study provides significant reflections about the public impact of organizational communication for the collective interest, especially regarding the current Covid-19 pandemic.Keywords: Organizational Communication, Organizational Power, Public Impact of Business Organizations, Public Interest, Covid-19