This study explores how startup leadership communication influences employee outcomes. Specifically, drawing upon interdisciplinary insight from public relations, leadership, and managerial psychology, this study tests how startup CEO charismatic leadership communication, which is characterized by envisioning, energizing, and enabling behaviors help nurture quality employee relationships with the startup and engage startup employees. Employees’ psychological need satisfaction was examined as a potential mediator in this process. This study sets its context in mainland China where startups are rapidly developing alongside increased governmental policy and financial support encouraging innovation. Through a quantitative survey of 1,027 Chinese startup employees from a variety of industries in China, this study showed that startup leader charismatic communication meets employee psychological need for autonomy, competence, and relatedness, which ultimately contributes to quality employee-startup relationships and employee engagement. This study provides important theoretical implications for public relations, internal communication and management scholars and offer practical insights for entrepreneurs and startup leaders on how to utilize strategic communication to engage startup employees.

PurposeThe purpose of this exploratory study is to investigate the relationship between location (hometown or elsewhere), evaluation of corporations, expectations for corporations in their communities and likelihood to engage in pro-corporate behaviors in corporate social responsibility (CSR) scenarios or anti-corporate behaviors in corporate social irresponsibility (CSI) scenarios. The purpose of our exploratory study is to examine if the location of CSR or CSI activities influence pro and anti-corporation behavioral intentions.Design/methodology/approachA quantitative survey method is utilized (N = 1,450). Participants were Minnesota residents who volunteered to take the survey. Surveys were administered at the 2018 Minnesota State Fair.FindingsParticipants described corporations in their community more favorably than corporations located elsewhere and indicated a desire to have more corporations headquartered in their community. In instances of CSR, participants were more likely to engage in pro-corporate behaviors than if the corporation was located elsewhere. However, participants indicated a stronger likelihood of engaging in anti-corporate behaviors when CSI was enacted in their community than if the company was located elsewhere.Originality/valueThis study examines CSR and CSI concurrently, surveys community stakeholders rather than relying on existing databases (e.g. KLD Stats) that measure a limited set of CSR metrics, moves beyond descriptive accounts of CSR behaviors and financial outcomes associated with geography and extends stakeholder-organization relationship theorizing into the CSR/CSI context to interrogate the mutual interdependence between stakeholders and organizations.

This research presents a model connecting the perceived morality, authenticity, and timeliness (MAT) of CEO activism to consumer trust and supportive behaviors (e.g., consumer advocacy and intention to work) toward the CEO’s organization. The results show that perceived MAT of CEO activism are positively associated with Millennial and Gen-Z consumers’ trust toward the CEO’s organization. There was a strong and positive association between consumer trust and consumers’ supportive behaviors. This model will advance theoretical understanding of how CEO activism can effectively contribute to younger consumer outcomes.

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