The measurement of IT Governance capability level becomes useful for companies in order to reduce and avoid the mistake and losses in IT management. This research aims to measure the capability level of IT Governance in Oil & Gas Company listed in Indonesia, in occasion at PT Energi Mega Persada Tbk (EMP), and support the IT governance that has not reached the EMP’s target. The data engaged directly from respondents achieved from the results of questionnaires, interviews and observations. COBIT 5 Framework developed to measure the capability level of process by using Process Assessment Model (PAM). The result found that the capability level of IT Governance measurement of 37 IT processes for all domains in EMP presently at level 3,3 or established level. It means that IT Governance based on COBIT 5 in EMP has been commonly documented, communicated and implemented by default and has standardized. This research is likely to assist company in realize the capability level of IT Governance presently matched to the target that the company wants to reach. In order to the enhancements can conduct to make IT Governance more effective, efficient, and able to support the achievement of company goals.

The purpose of this study was to determine the role of service quality on operational effectiveness in e-banking. The type of data used in this study is primary data collected from the e-banking user community. Primary data in the form of written questions in the form of a questionnaire given to 150 respondents. Respondents were selected based on Non Probability Sampling. The independent variable in this study is service quality (X1), while the dependent variable in this study is the operational effectiveness of e-banking services (Y). The results of this study can be concluded that the service quality variable plays a role in the operational effectiveness of e-banking services.

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The purpose of the study is to analyze the Baode manuscript, as part of the local wisdom value of the Banggai Tribe through Semiotic Theory. This research is qualitative research, using a critical paradigm through semiotic analysis of the Baode manuscript, which is also called the twilight song as part of the local wisdom of the Banggai Nation. The Baode manuscript is divided into nine parts, each of which represents a signifier and a signified. The results of the show that the original Banggai tribe is what is currently called the Sea-Sea. From this, Sea Sea tribe was born and spread the Banggai Tribe known today. Thus, calling Sea-Sea is the same as calling the Banggai Tribe. The difference is only in their domicile. Therefore, it can be concluded that Baode is one of the non-material local wisdom of the Banggai tribe, whose existence is still preserved by the Banggai community. Baode is a shared identity that build collective awareness, even though they live apart by distance and time as well as the beliefs they hold.