The purpose of this study is to analyze the effect of the number of labor force and investment on Regional Original Income Revenue (PAD). Provincial PAD in Indonesia has different figures for each province. Every year the PAD figure fluctuates and forms a certain pattern for each province. The number of labor force and investment is estimated to affect the amount of PAD figure. The research used data from 34 provinces in Indonesia taken from the Central Statistics Agency in 2020, and analyzed using the multiple linear regression method. The results found that the number of labor force and investment had a significant and positive effect on PAD. Based on the analysis of determination, it is found that the number of labor force and investment has a relatively large contribution to explain fluctuations in PAD, although there are still a number of other independent variables that are not included in this research model.

The study aims to examine the effect of customer relationship management on marketing performance mediated by market orientation and organizational innovation. The data was obtained through a questionnaire distributed to 50 MSME respondents in Surabaya. Determination of respondents using the quota sampling method. The variables analyzed are customer relationship management, market orientation, organizational innovation, and marketing performance. The results of the study state that partially, customer relationship management has a significant and positive effect on market orientation, marketing performance, and work innovation; and that market orientation and organizational innovation have a significant and positive effect on marketing performance. Another result obtained is that organizational innovation is proven to be able to mediate the effect of customer relationship management on marketing performance. Market orientation is also proven to be able to mediate customer relationship management on marketing performance.

The object of this research is PT Raksaka Teknologi Indonesia, a company engaged in the IT sector, having its address at Jalan girlfriend No. 2A, Ketabang, Jl. Gayungsari Timur No.16 (MGI-2) Genteeng District, Surabaya. The purpose of this study was to determine the existing transaction recording system at PT Raksaka Teknologi Indonesia and to design the preparation of the financial statements of PT Raksaka Teknologi Indonesia using Microsoft Excel for Accounting. The research design used is a system design method with research data sources using primary data. At PT Raksaka Teknologi Indonesia, it is in recording transactions using Microsoft Excel which only has a general journal input worksheet. So that the design of the preparation of financial statements using Excel for Accounting (EFA) is the right solution in the constraints faced by the company. It is expected that PT Raksaka Teknologi Indonesia can implement accounting applications designed for business activities in businesses. Excel for accounting (EFA) which is designed as simple as possible and can be understood by employees of PT Raksaka Teknologi Indonesia.