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n the fall of 1990, when "EX and SUNY Empire State College began to create a corporate collegiate partnership, the idea was to design a program to address the work force issues facing many American corporations. Increasingly, high school and even college graduates do not evidence skills adequate for the competitive service-oriented marketplace.This program is the only pmgram of its type in the counby We are located onsite in N"EX facilities addressing the educational needs of NYNEX' s customer service representative. The goal of the program is to retain and prepare a competent, educated work force that can adapt to a multicultural, technologically sophisticated and rapidly evolving workplace through a liberal arts education. What Empire State College offers to NYNEX (one of the seven regional Bell operating companies) is a unique appreciation of experiential learning, flexibility in response to student needs, and a commitment to expanding the frontiers of educational technology. The relationship and partnership of "EX and Empire State College is critical to the success of the program. Empire State College, which is the non-traditional unit of the State University of New York, is grounded on the c o n q t that effective learning is based on purposes and needs that are important to the individual, that learning occurs in varied places and that people learn in Merent ways. Empire State College has over forty locations throughout New York State, with its Coordinating Center located in Saratoga Springs. The Coporate/ WE. M&n k,+bt?sta$ a?rK+fqmmLlnpora# & h e hgram. Miller k um&% &n,College Program utilizes SUNY Empire State College' s widely known individualized model of instruction. The program offers its candidates an entry-level position as a MYEX customer service representative and the opportunity to earn a fully-paid-for associate or bachelor's degree. Since the program began four years ago, four students have graduated and another ten are expeded to graduate in October. The preponderance of students ape recent high school graduates who were recruited from area high schools. This represents another partnership that of working with the high schools' guidance counselors to iden@ those students who would be successful in and benefit from the program. Progam eligibility is ultimately determined by a candidate's ability to pass the battely of tests required for employment as a "EX customer service representative. They are part-time, cornmuting students. The student population of over 200 students consists of over 90 percent under-represented groups, including African Americans, Latinos, and kian-Americans. About half of the students in the program are twenty-five years of age or older. There is also a group of students in the program who were already customer service representatiw, Once accepted into the program, students are full-time NYNEX employees who pursue their studies with Empire State College and therefore must balance a full-time stressful job with studies. tor acts as the instructor, academic advisor, coun...

Objectives/Scope Selection of "first fill" demulsifiers for new, undeveloped, oil fields has significant limitations, typically relying on data from test work with synthetic emulsion created in a laboratory using highly contaminated drilling samples of crude oil. Additional separation challenges related to offshore production of high viscosity, low API crude oil, from a low temperature reservoir results in a low probability of success in selecting a suitable first fill demulsifier using the traditional bottle test alone. Methods, Procedures, Process To give improved speed of oil/water separation, water quality, interface quality and top oil dehydration, samples of chemical free oil and produced water were used to screen alternative existing products against the base case demulsifier via bottle testing. The emulsions were created using a high shear stirrer to mimic the system conditions of the wells coming online and water droplet size within the emulsion was determined via cross polarizing thermal microscopy. For the purposes of these tests, demulsifier performance was ranked on speed and completeness of separation, interface quality, water quality and grind out (BS&W) characteristics. Results, Observations, Conclusions Several differences were observed between the initial and subsequent test work. The low shear emulsion created in the early work was found to be very unstable, separating easily with no residual emulsion in the crude oil. The emulsion created under high shear conditions gave a much closer correlation in terms of water droplet distribution to that measured during the field test and resulted in a much more stable emulsion that was more difficult to separate and typically left unresolved emulsion in the oil after the bulk of the water had separated. Whilst the original demulsifier recommendation was still able to facilitate separation it was found that it was no longer the optimum product, with other previously disregarded products able to provide a higher level of performance on the high shear emulsion. Novel/Additive Information This paper demonstrates that a higher level of performance was achieved with an enhanced screening process, namely through high shear stirring and confirmation of water droplet size within the emulsion. When added to the standard bottle testing conditions, the development of demulsifiers can better ensure an optimum result, fit for purpose for the application.