Hotel developments currently grow very rapidly. The emergence of new hotels increases the competition in the hospitality industry. This research aimed to determine the influence of the facilities, the quality of service to customer satisfaction and its impact on customer loyalty in Borobudur Hotel in Jakarta. Data collection were done by distributing questionnaires directly to 360 customers in Borobudur Hotel, Jakarta. The analysis technique used path analysis. The results of this research indicate that the variables of facilities, service quality, and customer satisfaction significantly affect customer loyalty variables simultaneously or partially. In addition, facilities and quality of service variable have a significant effect on customer satisfaction variables.

Abstrak Wayang adalah salah satu jenis kebudayaan Indonesia yang sampai saat ini masih eksis karena didalamnya mengandung nilai-nilai positif dan memberikan tambahan wawasan pada setiap pertunjukan dari tokoh yang diperankannya, meskipun dalam rentang waktu dan perkembangan, Masih kurang minat masyarakat utamanya genarasi mudah mempelajari dan menghayati, mendalami seni wayang untuk dipertunjukan ke masyarakat, bahkan seni budaya pertunjukan tradisional wayang ini secara dinamis berkembang mengikuti kemajuan zaman dengan berbagai variasi pertunjukan . Tujuan penelitian untuk mengetahui nilai-nilai apa saja yang terkandung dalam setiap cerita pertunjukkan tradisional wayang. Metode penelitian menggunakan analisis kualitatif dengan pendekatan etnografi. Teknik pengumpulan data dengan wawancara, studi pustaka, pengamatan langsung dan dokumentasi berupa data informan atau nara sumber yaitu Ki Hadi Sutoyo. Hasil penelitian menemukan terdapat nilai-nilai budaya yang terkandung dalam pertunjukkan tradisional wayang yaitu Nilai Religius, Nilai Pendidikan, Nilai Kebangsaan dan Nilai Kepemimpinan. Kata Kunci : Nilai Budaya, Wayang, Pertunjukan Explore Cultural Values Contained In Wayang Traditional Show Abstract Puppet is one of the Indonesian culture which still exists up to present because it reflects positive values and gives additional knowledge from the characters in its stage performances. From time to time, puppet traditional stage art dynamically changes depending on the actual contexts follows within. There is still a lack of interest from the community, especially the generation that is easy to learn and appreciate, deepening the art of wayang to be show to the public, even this traditional cultural art of wayang performance is dynamically developing following the times with various variation of performances. The data collection techniques are by interviews, literature reviews, direct observation, and documentations data the main source Ki Hadi Sutoyo. Result of the research finds out that the cultural values in the puppet traditional arts are religious value, education value, national value, and leadership value. Keywords: Cultural Values, Puppet, Show

Entering the era of globalization, better known as free market requires every individual to prepare reliable resources, especially in the field of Science and Technology. In order to master these demands, it is required adequate knowledge so that they can use it in dealing with the demands of a globalized world full of competition. In this regard, the role of the English language is required both in mastering communication technologies and to interact directly; moreover, the presence of the media especially the Internet will force people to learn English. As a means of global communication, English should be actively mastered both orally and in written. In an increasingly globalized business world, there are more local Indonesian companies entering into the world market, and growing number of international companies.This research is an attempt to create the roles of exporters, especially the Micro, Small and Medium Enterprises (SMEs) through the products produced by the exporters themselves. Of the Indonesian export revenue number to other countries, the value of Indonesia's exports is relatively low, one of the constraints faced by exporters is in terms of the ability of a foreign language, namely English. Mastery of English is the main capital to open international trading communication.This method is expected to eventually be able to provide additional knowledge and self-confidence for the exporters who want to market their products abroad, the title of this study is Preparing SMEs in facing AEC 2015 through English training program to obtain export market (Keywords: Training, Export, ASEAN, MEA)Keywords: Training, Export, ASEAN, MEA

- In the cultural perspective, the society in Jalasutra village, Piyungan, Bantul, Yogyakarta has auniqueness. The substance lies on the belief system, traditional custom and culture which are reflected in various traditional ceremonies. The research about society ritual and belief in Jalasutra, Srimulyo, Piyungan, Bantul, Yogyakarta is motivated by the fact that the meaning and value of this remarkable ritual in a society is very important.  Ritual and belief are the demands of life that can shape the society behavior. They are parts of tradition and custom exist in the lives of society.  Objectively, the description of culture system in Jalasutra society is a positive contribution to strengthen the identity and personality to reach the national integrity and increase the tourism industry in Indonesia. Keywords : Tradition, Kupatan Jalasutra Ritual Ceremony Abstrak - Dalam perspektif kultural masyarakat di desa Jalasutra, Piyungan, Bantul, Yogyakarta mempunyai keunikan. Substansinya terletak pada sistem kepercayaan, adat tradisi dan budaya yang terungkap dalam berbagai penyelenggaraan upacara tradisional. Penelitian tentang bentuk ritual dan kepercayaan masyarakat di Jalasutra, Srimulyo, Piyungan, Bantul, Yogyakarta terdorong oleh suatu kenyataan akan pentingnya arti dan makna sebuah ritual yang sangat langka dalam suatu kehidupan masyarakat. Ritual dan kepercayaan merupakan suatu tuntutan kehidupan guna menentukan perilaku yang sudah menjadi bagian dari adat tradisi dan membudaya di masyarakat. Secara obyektif, deskripsi tentang sistem budaya dikalangan masyarakat Jalasutra tersebut merupakan kontribusi positif untuk upaya memperkokoh jatidiri dan kepribadian masyarakat menuju tercapainya integritas bangsa dan dunia kepariwisataan di Indonesia. Kata Kunci : Tradisi, Upacara Ritual Kupatan Jalasutra

This research resulted as the following (1) to examine the influence of leadership on Organizational Citizenship Behavior (OCB). This was proved that t statistics (t test) was obtained, got t-statistic 6,088 and error level probability (p-value) by 0,000; (2) to examine the influence of leadership on organizational partnership. This was proved in the coefficient significance test which resulted got t-statistic -1,265 and p-value 0,208, (3) to examine the influence of leadership on working satisfaction. This was proved in the coefficient significance test which resulted got tstatistic 9,024 and p-value 0,000, (4) to examine the influence of working satisfaction on Organizational Citizenship Behavior (OCB). This was proved in the coefficient significance test which resulted got t-statistic 1,247 and p-value 0,021, (5) to examine the influence of working satisfaction on organizational commitment. This was proved in the coefficient significance test which resulted got t-statistic 5,426 and p-value 0,000, (6) to examine the influence of organizational commitment on Organizational Citizenship Behavior (OCB). This was proved in the coefficient significance test which resulted got t-statistic 4,034 and p-value 0,000.