A good work culture is very important to be implemented in organizational life, especially government organizations with the hope of increasing service to the community. The purpose of this study is to look at the influence of work culture on community satisfaction through service quality. The sample in this study amounted to 75 respondents from the community who dealt with the Toboh Gadang Sub-District Head office and collected data through questionnaires. Data analysis techniques in this study used the Structural Equation Model (SEM) -Partial Least Square (PLS). The results of this study are: 1) Work culture provides a positive and significant effect on community satisfaction. 2) Work culture has a positive and significant effect on service quality. 3) Service quality has a significant positive effect on community satisfaction. 4) Work culture has a significant positive effect on community satisfaction through service quality.