Recognize the importance of employee satisfaction in any organization, this study is piloted to forestall the effect of Internal Marketing Practice and Market Sensing capability on employees’ satisfaction in the context of the Indonesian textile industry as one of the fast-growing industry criteria in Asian markets. The drive behind this study is to examine the relationship between Internal marketing practice, Market Sensing Capability, and Employee Satisfaction. Furthermore, this study plans to see that how Cultural congruence moderates the relationship between Employee Satisfaction through Internal Marketing Practice along with Market Sensing Capability by advancing a research model. According to this study’s requirement, the quantitative methodology is chosen, with purposive method of 323 employees was selected and analyzed.  By using a web-based survey approach was selected for data, entailing of structured questionnaire. A structural equation model was operated for results on AMOS that supported the hypothetical relationship between all hypotheses. This study will guide the managers of textile firms to recognize that how important is employee satisfaction and how they can improve their practices to strengthen employee satisfaction. This study also contributes in cultural Congruence and market sensing capability literature. It is not free from limitations specifically in terms of sample size and variables that can be addressed in the future.

Aktivitas penanganan bahan secara manual masih banyak kita temui dalam kehidupan sehari-hari saat melaksanakan sebuah pekerjaan. Ketidak ergonomis pekerjaan manual material handling (MMH) akan menimbulkan risiko keluhan muskuloskeletal disorder (MSDs). Selain dapat menyebabkan risiko-risiko muskuloskeletal, pekerjaan MMH dapat meningkatkan kelelahan otot lokal akibat banyaknya kontraksi otot yang terlibat dan low back pain (LBP). Aktivitas mengangkat dan membawa galon air secara pada gedung bertingkat tentu menjadi tugas yang cukup berat. Penelitian ini dilakukan terhadap aktivitas MMH mengangkat dan membawa air kemasan galon dengan menggunakan metode Rapid Upper Limb Assessment (RULA) untuk menilai postur aktivitas MMH dan  mengklasifikasikan dalam tingkatan risiko. Untuk analisis tekanan pada sendi antara lumbal lima dan sacral pertama (L5/S1) dilakukan dengan software prediksi kekuatan dan ketahanan statis tubuh. Hasil yang diperoleh dari penilaian postur dengan metode RULA aktivitas MMH pengangkatan dan membawa galon air mineral secara manual pada gedung bertingkat adalah nilai 7 (tujuh) yang masuk dalam kategori risiko tinggi sehingga perlu adanya perbaikan segera. Hasil analisis gaya tekan L5/S1 pada sikap kerja MMH yaitu sebesar 1644N untuk posisi angkat dan 2475N saat membawa. Usulan perbaikan yaitu posisi tubuh agar tetap tegak, mengurangi sudut yang terbentuk agar memperkecil momen gaya, menggunakan alat bantu material handling lifting secara mekanis maupun elektrik agar pekerjaan MMH tidak menggunakan kekuatan operator yang berlebihan baik saat mengangkat maupun membawa beban.

This research study tried to examine the Indonesian customer’s online buying experience by considering the service quality of Indonesia's online garments and clothing industry along-with the mediating effect of customer’s emotional psychology as well as the moderating role demographic features of customer like age and marital status. The population includes all garments and clothing brands giving online purchase service to their customer. We randomly shared an online self-administrative questionnaire to 600 Indonesian customers who had purchased garments and clothing through different online platforms over the last 3 months and then only got 523 valid responses. We applied Structural Equation Modeling (SEM) method and estimated using SPSS and Smart-PLS. Our results revealed that the customer online buying is strongly augmented by web-based as well as customer-based characteristics of service quality of online garments and clothing stores. The demographic factors like age and marital status did not significant at all but influenced the customer’s online buying decision. All demographic effect reports weak support for enhancing online buying by customers. The mediation effect of emotional psychology in the form of positive and negative psychology enhancing the online buying decision of customers in Indonesia. The management and policymakers of garments and clothing stores offering online services are advised to consider the web-based and customer-based factors coupled with customer’s emotional psychology to improve the buying experience of online customers. The demographic factors like gender, age, and income level of customers did not matter for policymaking.

Tujuan dari penelitian ini adalah untuk mengetahui apakah terjadi efek cambuk (BE) pada produksi CPO di PTPN VII Unit Bekri, Lampung. Selain itu, kami melakukan peramalan permintaan Produk CPO menggunakan metode Double Moving Average (DMA) dan metode Double Exponential Smoothing (DES) serta membandingkan hasil peramalan dari kedua metode tersebut berdasarkan Mean Absolute Error (MSE) terendah dan nilai Mean Absolute Percentage Error (MAPE). Data bulanan produksi dan penjualan CPO periode 2019 – 2021 digunakan untuk peramalan permintaan produk CPO. Hasil penelitian kami menunjukkan bahwa nilai BE awal (1,08) lebih tinggi dari nilai parameter (1,04) dan hal ini mengindikasikan terjadinya BE pada produksi CPO di PTPN VII Unit Bekri, Lampung. Selanjutnya, temuan kami juga menemukan bahwa nilai MSE dan MAPE dari penggunaan metode DMA lebih rendah dibandingkan dengan metode DES. Berdasarkan hasil penelitian ini juga diharapkan dapat menyumbangkan referensi terkait dengan aplikasi metode peramalan dalam rangka meminimalisir BE. Metode DES dapat digunakan untuk meminimalisir BE yang terjadi di PTPN VII unit bekri, berdasarkan hasil analisis metode DES dapat menurunkan nilai BE sebesar 0,09.

The prime objective of the present study is to examine the impact of Just in time production, internal environmental management, and eco-design on organizational performance. Furthermore, the moderating role of trust between internal environment management and organizational performance is examined as well. The data for the present study is collected from the customers of the textile industry through convenient sampling. The response rate was 74%. The collected data was analyzed through PLS-SEM. The findings of the study revealed that eco-design and internal environmental management significantly impact organizational performance. Whereas trust moderates positively the relationship between internal environment management and organizational performance. On the other hand, the impact of just-in-time production on organizational performance is not significant. The findings of the present study are helpful for practitioners and decision-makers of the textile industry dealing in the supply chain in developing a strategy to enhance organizational performance. Keywords— Eco-Design; Trust; Organizational Performance; Internal Environment Management; Indonesia