Abstract-Business processes spanning across organizational boundaries inside and outside an enterprise are increasingly becoming common practice in today's networked business environments. Service level agreements (SLAs) are negotiated between enterprises to measure, ensure and enforce service fulfillment and quality in this dynamic context. Often, SLA violations are directly associated with penalty costs, making it crucial to stick to agreed SLAs and proactively intervene in case of potential violations. Thus, a framework is required which allows for (1) efficient business process compliance monitoring, and (2) taking immediate action in case of compliance violations in order to minimize the business impact. In this paper we present a novel compliance monitoring framework based on a Complex Event Processing (CEP) engine. It allows modeling business processes as event flows, whereby events reflect state changes in a process or the business environment. Compliance checkpoints are added to an event flow and signify aspects which may be relevant to monitor, such as the relative timeframe between two events. Upon these, monitoring rules are defined to detect compliance violations and automatically trigger corrective actions.

Abstract-Complex Event Processing (CEP) enables companies to monitor and control business processes in near real time. Despite the vast potential of generic CEP frameworks, experience showed that adopters are often overwhelmed with the inherent complexity of CEP, and heavily rely on external expertise to set up the required event-processing logic. In this paper we present a novel approach to creating, packaging and deploying event-based applications. Based on the eventprocessing framework SARI, so-called solution templates allow offering well-proven, standardized event-processing logic for common business needs. Delivering many benefits of off-theshelf software while maintaining the flexibility of a CEP-based architecture, solution templates can easily be tailored to the specific business processes and needs of an individual corporation by customer-side domain experts. Real-time event processing logic is assembled from predefined, easy-to-use building blocks, in a way that fully abstracts from the underlying complexity. Event analysis is supported by predefined configurations for querying and visualizing historic event data. We demonstrate our approach using a real-world application from the workload automation domain.

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