Abstract:As is widely known, sustainability is an important factor in competition, increasing the added value of a company in terms of image and credibility. However, it is important that sustainability assessments are effectively addressed in a global perspective. Therefore, life cycle tools are adopted to evaluate environmental and social impacts. Among these, and of particular significance, appears the Social Life Cycle Assessment (SLCA), which, although in its early stage of development, seems to have extremely promising methodological features. For this reason, it seemed interesting to propose a first application to the tourism sector, which could be better than other methods, studied in terms of social sustainability data. The particular characteristics of service delivery lend themselves more to the development of data related to social sustainability than other sectors. In this paper the results of a case study carried out using social accounting and business management tools are shown.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.